Home / Community & Support / Developer Productivity Tools Forums / ASP.NET AJAX > ComboBox > RadComboBox not opening in IE10

• weezie

  Posted on Dec 13, 2012 (permalink)

  I have a RadCombox on my web page and it does not open in IE10.
  Works fine in IE7,IE8 and IE9, Chrome.
  I am using the latest version of ASP.NET AJAX controls, version 2012.3.1205.35.
  The combo box is not ajaxed, although I do have other controls on the page that are ajaxed using RadAjaxManager.
  Is there a setting I need to change or is this a known issue?
  
  <telerik:RadComboBox runat="server" OnClientKeyPressing="ClickStartSearch" ID="rcbStatus" AccessKey="E" Width="200px" OnClientSelectedIndexChanged="RestartSearch" AutoPostBack="false" EnableAjaxSkinRendering="false" EnableEmbeddedScripts="false" MarkFirstMatch="false" >
     <Items>
      <telerik:RadComboBoxItem Text="Select Status" Value="" />
      <telerik:RadComboBoxItem Text="Status1" Value="1" />
      <telerik:RadComboBoxItem Text="Status2" Value="2"/>
      <telerik:RadComboBoxItem Text="Status3" Value="3" />
      <telerik:RadComboBoxItem Text="Status4" Value="4"/>
      <telerik:RadComboBoxItem Text="Status5" Value="5" />
      <telerik:RadComboBoxItem Text="Status6" Value="6" />
     </Items>
    </telerik:RadComboBox>

  Reply

• Kevin Master

  Posted on Dec 13, 2012 (permalink)

  Hello Weezie,
  
  I notice you have the following properties set to false: EnableAjaxSkinRendering and EnableEmbeddedScripts. Have you tried making them true and see if that resolves your issue.
  
  I hope that helps.

  Reply


• weezie

  Posted on Dec 18, 2012 (permalink)

  Yes, I tried the settings you suggested and the combo boxes still won't open.

  Reply

• Nencho Nencho

  Posted on Dec 21, 2012 (permalink)

  Hello Weezie,
  
  I have performed some tests, based on the provided snippet, but unfortunately I was unable to replicate the faced issue. Could you check if there are any javascript exceptions, when trying to open the RadComboBox?
  
  All the best,
  Nencho
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  Reply

• Karthikha

  Posted on Dec 28, 2012 (permalink)

  Hi,
  
  I am facing the similar issue on Windows 8, IE10. Please find the screenshot of the error on click of the RadComboBox (even before OnClientSelectedIndexChanged event is fired).

  Attached files

  • RadComboBox-IE10.png

  Reply

• Helen Helen

  Posted on Dec 28, 2012 (permalink)

  Hi,
  
  Do you reproduce the issue at our online demos?
  If not - could you please open a support ticket and send us a sample project which demonstrates the issue to examine it locally?
  
  Kind regards,
  Helen
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  Reply

• Mac

  Posted on Jan 4, 2013 (permalink)

  I was curious if there was a resolution to this issue? We are experiencing the same exact issue (IE10 on Windows 8) browsing a few different sites that use the controls, specifically the RadComboBox.
  
  I have verified that the MicrosoftAjax and MicrosoftAjaxWebForms javascript files are loading correctly (as suggested by support) and that everything works fine in IE9 and other browsers.
  
  Telerik Web UI - 2010.1.415.20
  

  
  Thanks.

  Attached files

  • 2013-01-04-1545.png

  Reply

• Karthikha

  Posted on Jan 6, 2013 (permalink)

  Hi,
  
  This issue is not reproducible in the newer versions of the Telerik Web UI. I am currently using v2012.1.411.40, while I was getting the error in using v2011.3
  
  Thanks,
  Karthikha

  Reply

• Mac

  Posted on Jan 7, 2013 (permalink)

  I've put together a demo project that shows this. The linked project (26MB since it includes DLLs) is set to run in a .NET 4 app pool and demos the drop down combo box not working when viewed in IE10.
  
  Example project can be [grabbed here]
  
  What would be our next steps to solving this issue?

  Reply

• Nencho Nencho

  Posted on Jan 9, 2013 (permalink)

  Hello Mac,
  
  We are constantly working on improving the behavior of our products, in regards to the new releases of the browsers. Unfortunately we could not provide this enhancement for all versions of the controls and therefore my best suggestion would be to update to the latest version of the Telerik controls.
  
  In addition, I've edited your post, because it contains a link to our dll's and the forum is public.
  You could simply specify the used version and we could try to replicate the faced issues.
  
  Regards,
  Nencho
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  Reply

• Jason

  Posted on Jan 9, 2013 (permalink)

  Nencho,
  
  It is not clear from your response whether this an issue you're looking into on the older version (v2010.x.x.x), or if you're saying that the only option Telerik supports is to upgrade to the latest version. I fear that upgrading all of my apps that are having this issue will result in a fair amount of unintended breakage.
  
  Please advise.
  
  Thanks,
  
  Jason

  Reply

• Nencho Nencho

  Posted on Jan 14, 2013 (permalink)

  Hello Jason,
  
  

  Since the comparatively recent release of the IE10, we are still working on improving the proper behavior of our controls. Regarding the version that you use (v2010.x.x.x), at that point we could not predict what the feature browser releases could be and how they would interact with our controls. Therefore, we release our fixes and improvements with our latest version of the controls.
  

  
  Regards,
  Nencho
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  Reply

• mathieu cupryk

  Posted on May 8, 2013 (permalink)

  I have the same issue.
  http://itweb.ca/JobSeeker/CreateNewUser.aspx

  Reply

• mathieu cupryk

  Posted on May 8, 2013 (permalink)

  How long will this be?

  Reply

• weezie

  Posted on May 9, 2013 (permalink)

  I tried versions 2011-2013 and could not get my drop-downs to work.
  I finally resolved the problem by adding folder App_browsers with a file called ie.browser to help identify the correct browser type.
  
  In one case, the only option I had was to add meta tag for compatability mode to be IE9.

  Reply

• Nencho Nencho

  Posted on May 13, 2013 (permalink)

  Hello  weezie,
  
  Would you specify which version you have tested with from 2013, so I could perform some tests locally? In addition, do you use the same implementation, provided in your first post?
  
  Mathieu, would you also specify which version of our controls do you use?
  
  
  All the best,
  Nencho
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  Reply

• mathieu cupryk

  Posted on May 13, 2013 (permalink)

  2012.1.215.40
  
  I don't have much time.
  Please let me know when u have the patch and where the link is.
  
  

  Reply

• Krishna

  Posted on May 14, 2013 (permalink)

  Hello Nencho,
  
  
  I have got the same issue as well (RadComboBox not opening in IE10). 
  
  Would you please suggest me with a fix ?
  
  Thanks,
  Krishna.

  Reply

• weezie

  Posted on May 14, 2013 (permalink)

  The version number I am currently using is 2012.3.1205.35.
  I also tried version 2013.1.417.35 on my local machine but the drop-down still didn't work.
  
  Yes I am using the same implementation.
  I tried the suggestion of properties set to false: EnableAjaxSkinRendering and EnableEmbeddedScripts but it did not resolve the issue.

  Reply

• Nencho Nencho

  Posted on May 16, 2013 (permalink)

  Hello Weezi,
  
  Unfortunately, I am unable to replicate the problem, using your implementation and the specified version. Here is a video, demonstrating the behavior at my end. Do you reproduce the problem with our online demo?
  
  Krishna and Mathieu, I would like to ask you to open a support ticket and send us samples, demonstrating the problematic behavior. Thus we would be able to inspect the problem locally and provide you with the proper solution.
  
  Regards,
  Nencho
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  Reply

• weezie

  Posted on May 16, 2013 (permalink)

  Nencho,
  
  No I am not able to reproduce the problem with your online demo.
  
  

  Reply

• mathieu cupryk

  Posted on May 16, 2013 (permalink)

  Can people tell me if there application works in google chrome?
  

  Reply

• weezie

  Posted on May 16, 2013 (permalink)

  Yes, my applications have always worked in Chrome and Firefox.

  Reply

• Stephen

  Posted on Jun 9, 2013 (permalink)

  I'm also facing this problem in IE10 - though your demo at http://demos.telerik.com/aspnet-ajax/combobox/examples/overview/defaultcs.aspx works ok.
  
  I'm very new to these tools and not sure how to resolve this issue.
  

  Reply

• Nencho Nencho

  Posted on Jun 12, 2013 (permalink)

  Hello Stephen,
  
  Please specify the version, that you are currently using, so we could perform some tests locally and provide you with the proper solution. In addition, if you could provide us with the implementation of the RadComboBox, it would be very helpful.
  
  Regards,
  Nencho
  Telerik

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.

  Reply

• mathieu cupryk

  Posted on Jun 12, 2013 (permalink)

  <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9">

  
  I use the above and works.

  Reply

• Shane

  Posted 1 day ago (permalink)

  Any resolution to this?  I had v 2012.1 and upgraded to 2013.1 to see if it would resolve this, but I am having the same issue where the dropdowns don't drop down in IE10.  IE 7,8,9, Chrome, and Safari work perfectly.  Luckily most of our users use IE9 and Chrome, but if they upgrade to IE10, our db will be unusable.  Also, the demo on your site works fine.

  Reply

• mathieu cupryk

  Posted 1 day ago (permalink)

  Just use this for now,
  <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE9">
  
  When IE 11 comes out I am sure they will have this fix.
  
  

  Reply

• Shane

  Posted 1 day ago (permalink)

  I had tried already set it to IE=9 and IE=EmulateIE9 at the top of the head area and that didn't fix the issue for me.  IE10 just doesn't want to comply.

  Reply

• Nencho Nencho

  Posted 2 hours ago (permalink)

  Hello Shane,
  
  Please provide us with the implementation of the problematic RadComboBox, so we could inspect the described problem locally.
  
  Regards,
  Nencho
  Telerik

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.

  Reply

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