Home / Community & Support / Developer Productivity Tools Forums / ASP.NET AJAX > Chart > error 404.0 when showing rad chart image in IIS7

• mansour

  Posted on Feb 13, 2009 (permalink)

  Hello,
     I have an application which is working well under IIS6, but when I am using it under IIS7, in the page that has rad chart, I am getting this error:
  

  HTTP Error 404.0 - Not Found

  The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

  Detailed Error Information

  Module	IIS Web Core
  Notification	MapRequestHandler
  Handler	StaticFile
  Error Code	0x80070002

  Requested URL	http://localhost:80/smarTrend/EnterprisePages/ChartImage.axd?UseSession=true&ChartID=b40fd0b5-683d-4efc-acce-8460a749ebdf_chart_ctl00$BodyContentPlaceHolder$LowerChart&imageFormat=Jpeg&random=0.786466626816646
  Physical Path	C:\MyWorks\SmarTrend\EnterprisePages\ChartImage.axd
  Logon Method	Anonymous
  Logon User	Anonymous

  Most likely causes:

  • The directory or file specified does not exist on the Web server.
  • The URL contains a typographical error.
  • A custom filter or module, such as URLScan, restricts access to the file.

  Things you can try:

  • Create the content on the Web server.
  • Review the browser URL.
  • Create a tracing rule to track failed requests for this HTTP status code and see which module is calling SetStatus. For more information about creating a tracing rule for failed requests, click here.

  Links and More Information

  
  I have the correct http handler in my web.config:
  
  

  <

   

  add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Version=2008.2.826.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>

   

  <

   

  add path="Telerik.Web.UI.SpellCheckHandler.axd" verb="*" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Version=2008.2.826.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>

   

  <

   

  add path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2008.2.826.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>

   

  <

   

  add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.2.826.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false"/>
  
  Could somebody help me to find what is the problem?
  
  Best regards
  

   

  Reply

• Giuseppe Giuseppe

  Posted on Feb 16, 2009 (permalink)

  Hello mansour,
  
  Please review the following troubleshooting section here -- when in Integrated mode, IIS7 reads the application configuration from the <system.webServer> section group in the application configuration file, but not the <system.web> section group.
  
  Let’s suppose you have the following structure of the web.config file:
  
  <system.web>
  
  …
  
        <httpHandlers>
  
              … 
  
  <add path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2008.3.1314.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false" /> 
  
              …
  
        </httpHandlers>
  
  </system.web>
  
  <system.webServer>
  
        <handlers>
  
              …
  
        </handlers>
  
  </system.webServer>
  
  All you need to do to manually register the HttpHandler for the IIS7 Integrated mode is copy the Telerik HttpHandler to the <handlers> section of the <system.webServer> section group, delete the validate attribute and give it a name, e.g.:
  
   
  
  <system.webServer>
  
        <handlers>
  
              …
  
  <add name=”ChartHandler” path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler, Telerik.Web.UI, Version=2008.3.1314.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4"  /> 
              …
  
        </handlers>
  
  </system.webServer>
  
  
  Hope this helps.
  
  
  Best wishes,
  Manuel
  the Telerik team

  
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  Reply


• bilsa

  Posted on Jan 14, 2012 (permalink)

  That worked liked a charm after hours of searching for a solution!

  Reply

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