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2 answers
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Hello,

I have a RadGrid embedded in a RadTabStrip. This is defined in a UserControl with a RadAjaxManagerProxy. It displays content from a DB server. I have a GridButtonColumn that is defined below. Everything works fine except that when I try to delete a row by clicking on the icon it won't work initially. A second click results in a callback to the server's RgAttachments_ItemCommand appropriately. This behaviour happens consistently. I took a look at the generated code and noticed a difference in the button's clientside onclick handler

 

This following generated javascript works

if(!$find('ctl00_MainContent_ctlRqstAttachments_RgAttachmentRevision').confirm('Are you sure you wish to delete this file attachment?', event, 'ctl00_MainContent_ctlRqstAttachments_RgAttachmentRevision', 'Delete'))return false;__doPostBack('ctl00$MainContent$ctlRqstAttachments$RgAttachmentRevision$ctl00$ctl14$ctl00','')

This generated code doesn't

if(!$find('ctl00_MainContent_ctlRqstAttachments_RgAttachmentRevision').confirm('Are you sure you wish to delete this file attachment?', event, 'ctl00_MainContent_ctlRqstAttachments_RgAttachmentRevision', 'Delete'))return false;__doPostBack('ctl00$MainContent$ctlRqstAttachments$RgAttachmentRevision$ctl00$ctl12$ctl01','')

 

The column in question

                            <telerik:GridButtonColumn HeaderText="Delete" ConfirmText="Are you sure you wish to delete this file attachment?" ConfirmDialogType="RadWindow" ButtonCssClass="btn btn-outline-danger btn-sm rounded" ConfirmTitle="Delete" ButtonType="FontIconButton" CommandName="Delete" Text="Delete" UniqueName="DeleteColumn" ItemStyle-ForeColor="Red">
                                <ItemStyle HorizontalAlign="Center"></ItemStyle>
                            </telerik:GridButtonColumn>

 

Any help to resolve this is greatly appreciated

Gavin
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Iron
 answered on 28 Apr 2025
1 answer
9 views

I'm experiencing an issue with custom button icons not displaying in the RadEditor ribbon bar. I've added a custom button that functions correctly, but the icon specified in the ImageUrl property does not appear on the UI.

Issue Details:

I've added the following custom tool to the RadEditor toolbar:

xml
<tool name="File" size="large" text="File Add" ImageUrl="~/Assets/images/add.png"/>

The button appears in the ribbon bar and the functionality works as expected, but the icon is not visible.

Troubleshooting Steps Already Taken:

  1. Verified the image exists at the specified path
  2. Tried both relative (~/) and absolute paths
  3. Checked for case sensitivity in the ImageUrl attribute (tried both ImageUrl and imageUrl)
  4. Specified width and height attributes for the image

    Questions:

    1. Is there any specific requirement or setting I'm missing for custom icons in the ribbon bar?
    2. Could there be an issue with how custom icons are rendered in the ribbon bar versus standard toolbar?
    3. Are there any size limitations or format requirements for custom icons in the ribbon?
    4. Is there a different approach recommended for adding custom icons to ribbon bar buttons?

     

    Rumen
    Telerik team
     answered on 28 Apr 2025
    2 answers
    20 views

    Yesterday, April 1st, around 2:35PM Eastern, several of my web forms became extremely slow/non-responsive for a period of about 5 minutes or so. This also happened on March 14th. Since it happened so quickly, I could only do limited troubleshooting, but it seems like any of our forms that has a Radgrid became slow. One of our forms has been in use since last winter and has not been changed since last last year. Only a few hundred records exist in that database.

    I tried to open the web forms in Edge, instead of Chrome, and sometimes the form would initially open. When I closed out and went back in, the form would become non-responsive. I have menus on my forms and those always loaded, but the grid did not. And then after a few minutes, everything started to work fine again.

    We checked IIS and the memory seemed fine at the time of the slowness. We checked the error logs at that time of failure and did not see anything either. It was a bit tough to troubleshoot as it was relatively brief both times it happened.

    Has anyone else complained about this? Maybe a recent patch could be behind this?  I'm not sure what to think/try.

    Rumen
    Telerik team
     answered on 08 Apr 2025
    2 answers
    34 views

    I'm experiencing an issue where the page becomes unresponsive for a long time whenever any Telerik control (such as refresh or loader) is triggered. The page keeps loading indefinitely, causing significant delays, and eventually, the page becomes unresponsive.

    Additionally, the following error appears in the browser console:

    Uncaught Sys.WebForms.PageRequestManagerTimeoutException: Sys.WebForms.PageRequestManagerTimeoutException: The server request timed out.
    at Error.create (https://test.plc.com/GS/Telerik.Web.UI.WebResource.axd?...:6:2736)
    at Sys.WebForms.PageRequestManager._createPageRequestManagerTimeoutError (https://wpinhouse.knpc.com/GPCS/Telerik.Web.UI.WebResource.axd?...:15:11219)
    at Sys.WebForms.PageRequestManager._onFormSubmitCompleted (https://wpinhouse.knpc.com/GPCS/Telerik.Web.UI.WebResource.axd?...:15:11219)
    

    The issue arises when interacting with Telerik controls that trigger a page request, causing the page to hang and ultimately become unresponsive.

     

    issue started from Feb 17 2025

     

     

    Sanju
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    Iron
     answered on 12 Mar 2025
    0 answers
    39 views

    got this error

    'Could not load file or assembly 'Telerik.Web.UI, Version=2024.3.805.462, Culture=neutral, PublicKeyToken=121fae78165ba3d4' or one of its dependencies. Invalid pointer (Exception from HRESULT: 0x80004003 (E_POINTER))'

    Bj
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     asked on 06 Mar 2025
    1 answer
    27 views

    I have a datatable in memory that I would like to display in a telerik:RadSpreadsheet. I know I can iterate through the datatable and build a sheet to display. 

    I'm trying to figure out how to use the DataTableFormatProvider to load the datatable in one shot. I found examples of how to do with the Telerik.Windows.Documents spreadsheet, but how do I do  it with the RadSpreadsheet model?

     

     

    Vasko
    Telerik team
     answered on 24 Feb 2025
    1 answer
    34 views

    Hi,

    We are getting the below error in radG and telRad calender etc.. properties are not working properly in visual studio 2019 4.5 .Net Framework and Telerik.Web.UI 2009.1.402.20 dll is used, when I click any link in grid then just loading not giving result, can anyone please help?

    http://localhost:63648/WebResource.axd?d=voFyyN8dvBwW_B2Y7FVU-0v-b8hCvMFUuGTx5hVDM1rqxAp8wKgXAToLnmNbdlnxHBOLUkaqq_U_0pO0VsUG_T9IfSlUf_r5ftxqNxAthfXE57hZKdbPO85ezSDbr-LVBJ3Hg7mSvgJ8LozjsG3Ou4TJxZZrJc_U7ARWEn03vti-x_XufTEaKLkSIM7ML4ny0&t=638687597346095926

    Uncaught Error: Unexpected ajax response was received from the server.
    This may be caused by one of the following reasons:

     - Server.Transfer.
     - Custom http handler.
    - Incorrect loading of an "Ajaxified" user control.

    Verify that you don't get a server-side exception or any other undesired behavior, by setting the EnableAJAX property to false.
        at _1.CheckContentType (WebResource.axd?d=voFyyN8dvBwW_B2Y7FVU-0v-b8hCvMFUuGTx5hVDM1rqxAp8wKgXAToLnmNbdlnxHBOLUkaqq_U_0pO0VsUG_T9IfSlUf_r5ftxqNxAthfXE57hZKdbPO85ezSDbr-LVBJ3Hg7mSvgJ8LozjsG3Ou4TJxZZrJc_U7ARWEn03vti-x_XufTEaKLkSIM7ML4ny0&t=638687597346095926:1521:7)
        at _1.HandleAsyncRequestResponse (WebResource.axd?d=voFyyN8dvBwW_B2Y7FVU-0v-b8hCvMFUuGTx5hVDM1rqxAp8wKgXAToLnmNbdlnxHBOLUkaqq_U_0pO0VsUG_T9IfSlUf_r5ftxqNxAthfXE57hZKdbPO85ezSDbr-LVBJ3Hg7mSvgJ8LozjsG3Ou4TJxZZrJc_U7ARWEn03vti-x_XufTEaKLkSIM7ML4ny0&t=638687597346095926:1316:8)
        at _49.onreadystatechange (WebResource.axd?d=voFyyN8dvBwW_B2Y7FVU-0v-b8hCvMFUuGTx5hVDM1rqxAp8wKgXAToLnmNbdlnxHBOLUkaqq_U_0pO0VsUG_T9IfSlUf_r5ftxqNxAthfXE57hZKdbPO85ezSDbr-LVBJ3Hg7mSvgJ8LozjsG3Ou4TJxZZrJc_U7ARWEn03vti-x_XufTEaKLkSIM7ML4ny0&t=638687597346095926:404:4)
    Vasko
    Telerik team
     answered on 14 Feb 2025
    2 answers
    53 views

    Hello!  This is my first time using a RadEditor.  I've figured out a lot of the settings. 

    However, I am still having problems with the HTML edit mode.  The content is surrounded by a too narrow border/container.  When entering large amounts of text, it wraps and is hard to read.  Is there any way to remove this border/container, or make it wider, so that the whole width of the RadEditor is available for HTML content?

    Thanks!

    Nancy
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    Iron
     answered on 22 Jan 2025
    3 answers
    32 views

    Hi Telerik Team,

    I would like to know if it is possible to make the context menu visible for a newly created table in the RadEditor. Currently, the context menu is only visible for tables that are explicitly "accepted as changes." Is there a way to enable the context menu for newly created tables without requiring them to be accepted as changes first?

    Rumen
    Telerik team
     answered on 13 Jan 2025
    3 answers
    49 views

    How do I had a "Select All" option to a RadMultiSelect? I've see a couple of pages showing is but I can't find it in the docs or examples.

    Thanks for any help.

     

    Rumen
    Telerik team
     answered on 11 Dec 2024
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