RadButton OnClick event won't fire

15 posts, 0 answers
  1. Andrew
    Andrew avatar
    20 posts
    Member since:
    Feb 2011

    Posted 19 May 2011 Link to this post

    Ok, so I have a RadButton on a page and in the code-behind all that happens is a simple change of the selected view of a RadMultiPage. The problem is that the code never executes. I have no idea what is going on and can't figure out why the button won't work. I have another page that does the same thing and the button works fine, but on this page nothing happens. I click the button and it just goes back to the top of the page like you would see for an <a href="#"></a> tag. Any ideas?

    <%@ Page Title="" Language="C#" MasterPageFile="~/Site.Master" AutoEventWireup="true" CodeBehind="UserInfo.aspx.cs" Inherits="DADCA.Web.Member.UserInfo" %>
    <asp:Content ID="Content1" ContentPlaceHolderID="TitleContent" runat="server">
    Dayton Defense - View My Info
    </asp:Content>
    <asp:Content ID="Content2" ContentPlaceHolderID="HeadContent" runat="server">
    </asp:Content>
    <asp:Content ID="Content3" ContentPlaceHolderID="MainContent" runat="server">
        <telerik:RadAjaxManager ID="RadAjaxManager" runat="server">
            <AjaxSettings>
                <telerik:AjaxSetting AjaxControlID="editButton">
                    <UpdatedControls>
                        <telerik:AjaxUpdatedControl ControlID="UserInfoMultiPage" LoadingPanelID="win7LoadingPanel" />
                    </UpdatedControls>
                </telerik:AjaxSetting>
                <telerik:AjaxSetting AjaxControlID="saveButton">
                    <UpdatedControls>
                        <telerik:AjaxUpdatedControl ControlID="UserInfoMultiPage" LoadingPanelID="win7LoadingPanel" />
                    </UpdatedControls>
                </telerik:AjaxSetting>
                <telerik:AjaxSetting AjaxControlID="cancelButton">
                    <UpdatedControls>
                        <telerik:AjaxUpdatedControl ControlID="UserInfoMultiPage" LoadingPanelID="win7LoadingPanel" />
                    </UpdatedControls>
                </telerik:AjaxSetting>
            </AjaxSettings>
        </telerik:RadAjaxManager>
        <telerik:RadAjaxLoadingPanel ID="win7LoadingPanel" runat="server" Skin="Windows7" />
        <telerik:RadMultiPage ID="UserInfoMultiPage" runat="server" Width="100%"
            <telerik:RadPageView ID="viewInfo" runat="server" Selected="true">
                <table width="100%">
                    <tr>
                        <td width="28%" align="left">
                            <h1>View My Information</h1>
                        </td>
                        <td colspan="2" align="right" valign="middle">
                            <telerik:RadButton ID="editButton" runat="server" Text="Edit My Information" Skin="Windows7" OnClick="editButton_OnClick" AutoPostBack="true" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td colspan="3" align="center">
                            <h3><asp:Label ID="messageLabel" runat="server" /></h3>
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Pre Name:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td valign="top">
                            <asp:Label ID="pre_name_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>First Name:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="first_name_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Last Name:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="last_name_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Address:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="address_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Address Line 2 (Optional):</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="address_linetwo_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>City:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="city_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>State:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="state_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Zip:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td valign="top">
                            <asp:Label ID="zip_label" runat="server" />  -  <asp:Label ID="zip4_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Phone:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="phone_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Extension:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="extension_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Fax:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="fax_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>E-mail Address:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:Label ID="email_label" runat="server" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                </table>
            </telerik:RadPageView>
            <telerik:RadPageView ID="editView" runat="server">
                <table width="100%">
                    <tr>
                        <td width="28%" align="left">
                            <h1>Edit My Information</h1>
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td colspan="3" align="center">
                            <h3><asp:Label ID="errorLabel" runat="server" /></h3>
                        </td>
                    </tr>
                    <tr>
                        <td width="28%"> </td>
                        <td colspan="2">
                            <asp:ValidationSummary ID="my_info_vSummary" runat="server" ForeColor="Red" HeaderText="User Information could not be updated. Please correct the following errors and try again:" ShowSummary="true" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="pre_name_validator" runat="server" ControlToValidate="pre_name_textbox" ErrorMessage="Pre Name Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              Pre Name:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td valign="top">
                            <telerik:RadTextBox ID="pre_name_textbox" runat="server"  Width="300px" Skin="Windows7" />
                            <telerik:RadToolTip ID="pre_name_tooltip" runat="server" EnableShadow="true" RelativeTo="Element" TargetControlID="pre_name_textbox" Text="(Mr., Ms., Mrs., etc...)" VisibleOnPageLoad="false" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="first_name_validator" runat="server" ControlToValidate="first_name_textbox" ErrorMessage="First Name Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              First Name:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="first_name_textbox" runat="server"  Width="300px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="last_name_validator" runat="server" ControlToValidate="last_name_textbox" ErrorMessage="Last Name Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              Last Name:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="last_name_textbox" runat="server"  Width="300px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="address_validator" runat="server" ControlToValidate="address_textbox" ErrorMessage="Address Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              Address:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="address_textbox" runat="server"  Width="300px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Address Line 2 (Optional):</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="address_linetwo_textbox" runat="server"  Width="300px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="city_validator" runat="server" ControlToValidate="city_textbox" ErrorMessage="City Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              City:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="city_textbox" runat="server"  Width="300px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:CustomValidator ID="state_custom_validator" runat="server" ClientValidationFunction="validateCombo" ControlToValidate="state_combobox" ErrorMessage="State Is Required" ><span style="color: Red;">*</span></asp:CustomValidator>
                              State:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <asp:HiddenField ID="state_hidden" runat="server" />
                            <telerik:RadComboBox ID="state_combobox" runat="server" Skin="Windows7" MaxHeight="200px">
                                <Items>
                                    <telerik:RadComboBoxItem runat="server" Text="Choose" />
                                    <telerik:RadComboBoxItem runat="server" Value="AL" Text="Alabama" />
                                    <telerik:RadComboBoxItem runat="server" Value="AK" Text="Alaska" />
                                    <telerik:RadComboBoxItem runat="server" Value="AZ" Text="Arizona" />
                                    <telerik:RadComboBoxItem runat="server" Value="AR" Text="Arkansas" />
                                    <telerik:RadComboBoxItem runat="server" Value="CA" Text="California" />
                                    <telerik:RadComboBoxItem runat="server" Value="CO" Text="Colorado" />
                                    <telerik:RadComboBoxItem runat="server" Value="CT" Text="Connecticut" />
                                    <telerik:RadComboBoxItem runat="server" Value="DC" Text="District of Columbia" />
                                    <telerik:RadComboBoxItem runat="server" Value="DE" Text="Delaware" />
                                    <telerik:RadComboBoxItem runat="server" Value="FL" Text="Florida" />
                                    <telerik:RadComboBoxItem runat="server" Value="GA" Text="Georgia" />
                                    <telerik:RadComboBoxItem runat="server" Value="HI" Text="Hawaii" />
                                    <telerik:RadComboBoxItem runat="server" Value="ID" Text="Idaho" />
                                    <telerik:RadComboBoxItem runat="server" Value="IL" Text="Illinois" />
                                    <telerik:RadComboBoxItem runat="server" Value="IN" Text="Indiana" />
                                    <telerik:RadComboBoxItem runat="server" Value="IA" Text="Iowa" />
                                    <telerik:RadComboBoxItem runat="server" Value="KS" Text="Kansas" />
                                    <telerik:RadComboBoxItem runat="server" Value="KY" Text="Kentucky" />
                                    <telerik:RadComboBoxItem runat="server" Value="LA" Text="Louisiana" />
                                    <telerik:RadComboBoxItem runat="server" Value="ME" Text="Maine" />
                                    <telerik:RadComboBoxItem runat="server" Value="MD" Text="Maryland" />
                                    <telerik:RadComboBoxItem runat="server" Value="MA" Text="Massachusetts" />
                                    <telerik:RadComboBoxItem runat="server" Value="MI" Text="Michigan" />
                                    <telerik:RadComboBoxItem runat="server" Value="MN" Text="Minnesota" />
                                    <telerik:RadComboBoxItem runat="server" Value="MS" Text="Mississippi" />
                                    <telerik:RadComboBoxItem runat="server" Value="MO" Text="Missouri" />
                                    <telerik:RadComboBoxItem runat="server" Value="MT" Text="Montana" />
                                    <telerik:RadComboBoxItem runat="server" Value="NE" Text="Nebraska" />
                                    <telerik:RadComboBoxItem runat="server" Value="NV" Text="Nevada" />
                                    <telerik:RadComboBoxItem runat="server" Value="NH" Text="New Hampshire" />
                                    <telerik:RadComboBoxItem runat="server" Value="NJ" Text="New Jersey" />
                                    <telerik:RadComboBoxItem runat="server" Value="NM" Text="New Mexico" />
                                    <telerik:RadComboBoxItem runat="server" Value="NY" Text="New York" />
                                    <telerik:RadComboBoxItem runat="server" Value="NC" Text="North Carolina" />
                                    <telerik:RadComboBoxItem runat="server" Value="ND" Text="North Dakota" />
                                    <telerik:RadComboBoxItem runat="server" Value="OH" Text="Ohio" />
                                    <telerik:RadComboBoxItem runat="server" Value="OK" Text="Oklahoma" />
                                    <telerik:RadComboBoxItem runat="server" Value="OR" Text="Oregon" />
                                    <telerik:RadComboBoxItem runat="server" Value="PA" Text="Pennsylvania" />
                                    <telerik:RadComboBoxItem runat="server" Value="RI" Text="Rhode Island" />
                                    <telerik:RadComboBoxItem runat="server" Value="SC" Text="South Carolina" />
                                    <telerik:RadComboBoxItem runat="server" Value="SD" Text="South Dakota" />
                                    <telerik:RadComboBoxItem runat="server" Value="TN" Text="Tennessee" />
                                    <telerik:RadComboBoxItem runat="server" Value="TX" Text="Texas" />
                                    <telerik:RadComboBoxItem runat="server" Value="UT" Text="Utah" />
                                    <telerik:RadComboBoxItem runat="server" Value="VT" Text="Vermont" />
                                    <telerik:RadComboBoxItem runat="server" Value="VA" Text="Virginia" />
                                    <telerik:RadComboBoxItem runat="server" Value="WA" Text="Washington" />
                                    <telerik:RadComboBoxItem runat="server" Value="WV" Text="West Virginia" />
                                    <telerik:RadComboBoxItem runat="server" Value="WI" Text="Wisconsin" />
                                    <telerik:RadComboBoxItem runat="server" Value="WY" Text="Wyoming" />
                                </Items>
                            </telerik:RadComboBox>
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="zip_validator" runat="server" ControlToValidate="zip_textbox" ErrorMessage="Zip Code Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              Zip:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td valign="top">
                            <telerik:RadTextBox ID="zip_textbox" runat="server"  Width="100px" Skin="Windows7" /> - <telerik:RadTextBox ID="zip4_textbox" runat="server" Width="50px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="phone_validator" runat="server" ControlToValidate="phone_textbox" ErrorMessage="Phone Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              Phone:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="phone_textbox" runat="server"  Width="150px" Skin="Windows7" Format="{0:(999) 999-9999}"/>
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Extension:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="extension_textbox" runat="server"  Width="75px" Skin="Windows7"/>
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3>Fax:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="fax_textbox" runat="server"  Width="150px" Skin="Windows7"/>
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                    <tr>
                        <td width="28%" align="right">
                            <h3><asp:RequiredFieldValidator ID="email_validator" runat="server" ControlToValidate="email_textbox" ErrorMessage="E-mail Address Is Required"><span style="color: Red;">*</span></asp:RequiredFieldValidator>
                              E-mail Address:</h3>
                        </td>
                        <td width="2%"> </td>
                        <td>
                            <telerik:RadTextBox ID="email_textbox" runat="server"  Width="300px" Skin="Windows7" />
                        </td>
                    </tr>
                    <tr><td> </td></tr>
                </table>
                <table width="100%">
                    <tr>
                        <td width="48%" align="right">
                            <telerik:RadButton ID="saveButton" runat="server"  Text="Update" OnClick="saveButton_OnClick" Skin="Windows7" />
                        </td>
                        <td width="5%"> </td>
                        <td width="47%" align="left">
                            <telerik:RadButton ID="cancelButton" runat="server"  Text="Cancel" OnClick="cancelButton_OnClick" Skin="Windows7" />
                        </td>
                    </tr>
                </table>
                <telerik:RadCodeBlock ID="RadCodeBlock" runat="server">
                    <script type="text/javascript">
                        function pageLoad() {
                            var combo = $find("<%= state_combobox.ClientID %>");
                            var item = combo.findItemByValue(document.getElementById("<%= state_hidden.ClientID %>").value);
                            item.select();
                        }
      
                        function validateCombo(source, args) {
                            args.IsValid = false;
                            var combo = $find("<%= state_combobox.ClientID %>");
                            var text = combo.get_text();
                            if (text.length < 1) {
                                args.IsValid = false;
                            }
                            else {
                                var node = combo.findItemByText(text);
                                if (node) {
                                    var value = node.get_value();
                                    if (value.length > 0) {
                                        args.IsValid = true;
                                    }
                                }
                                else {
                                    args.IsValid = false;
                                }
                            }
                        }
                    </script>
                </telerik:RadCodeBlock>
            </telerik:RadPageView>
        </telerik:RadMultiPage>
              
    </asp:Content>

    My code behind is pretty simple, not really anything going on, if you think you need to see it to solve the issue just let me know.
  2. Andrew
    Andrew avatar
    20 posts
    Member since:
    Feb 2011

    Posted 19 May 2011 Link to this post

    Problem solved. Added "CausesValidation="false"" to the button and it works fine. Funny thing is I have another page exactly like this one that doesn't require me to do that, but this page won't work without it. Oh well.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Jayesh Goyani
    Jayesh Goyani avatar
    2732 posts
    Member since:
    May 2010

    Posted 21 May 2011 Link to this post

    Hi,Andrew

    B'coz in this page u r not giving validation group to the validation control thats why it was validate control in every buttons click event.

    Thanks,
    Jayesh Goyani
  5. Lobna
    Lobna avatar
    14 posts
    Member since:
    Jan 2013

    Posted 26 Feb 2013 Link to this post

    same problem here..when removing validation from RadButton it works fine and this at some pages work fine and other not.
    Why is that?
  6. Princy
    Princy avatar
    17421 posts
    Member since:
    Mar 2007

    Posted 26 Feb 2013 Link to this post

    Hi Lobna,

    Try to include the controls you need to validate under the same validation group. The RadButton does not initiate postback if the validation requirements are not met, even when the RadButton is not a part of the particular validation group. In such cases you may need to set the CausesValidation property to false to exclude the button from validation process.

    You can get more information regarding this issue from the documentation.

    Thanks,
    Princy.
  7. Danail Vasilev
    Admin
    Danail Vasilev avatar
    1490 posts

    Posted 26 Feb 2013 Link to this post

    Hi Guys,

    In deed there is an issue in Q1 2013 with the Server-side OnClick event and Client-side validation of RadButton when its ValidationGroup property is set. It will be fixed in the upcoming Q1 2013 SP1 as well as in the next internal builds.

    For the time being you can use the workaround from this sticky thread.

    Please apologies us for the caused inconvenience.

    All the best,
    Danail Vasilev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  8. Harshad
    Harshad avatar
    1 posts
    Member since:
    Feb 2012

    Posted 26 Feb 2013 Link to this post

    I couldn't find this issue in your PITS. How can I track this issue and get notified when this gets fixed in your internal build?
  9. Danail Vasilev
    Admin
    Danail Vasilev avatar
    1490 posts

    Posted 27 Feb 2013 Link to this post

    Hi Harshad,

    The mentioned issues have already been fixed and you can download the latest internal build that reflects these fixes from here.

    Regarding the logging of the issues, they have been logged in our feedback portal here and here.

    Kind regards,
    Danail Vasilev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  10. James Daresta
    James Daresta avatar
    59 posts
    Member since:
    Sep 2009

    Posted 27 Feb 2013 Link to this post

    In using the solution on the stricky note it works for sure when a RadButton is present. However, when I put the code in my Master Page to allow it work on all my pages that have the RadButton I get an error which says "0x800a138f - Microsoft JScript runtime error: Unable to get value of the property 'prototype': object is null or undefined" when a page that uses the master page does not contain a RadButton. What I had to do was add the following if statement to accommodate this.

    if (Telerik.Web.UI.RadButton != null) {
    
  11. David Rhodes
    David Rhodes avatar
    60 posts
    Member since:
    May 2005

    Posted 25 Apr 2013 Link to this post

    This bug is still present on SP1
  12. Danail Vasilev
    Admin
    Danail Vasilev avatar
    1490 posts

    Posted 26 Apr 2013 Link to this post

    Hello David,

    Could you confirm that you have successfully upgraded your version of RadControls to the latest one? You can check that by right clicking on your page and then select ViewPageSource. Then you can look for a comment tag '<!--', where is located the current version of RadControls.

    You can also check whether your project is referring the telerik dlls from the proper location. For example it might be possible that the latest dll files are put inside the bin folder of your project, but the project is set to load an outdated ones from the GAC.

    I have created a short video here, that demonstrated how to check the above.

    If your issue, however, is reproduced with the latest official version of RadControls (version 2013.1.403 or 2013.1.417 ), could you please open a support ticket and send us a fully runnable sample with reproduction steps of the issue, so we can make an investigation further?


    Kind regards,
    Danail Vasilev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  13. Matt
    Matt avatar
    49 posts
    Member since:
    Jun 2012

    Posted 04 Sep 2013 Link to this post

    I have 2013 Q1 1.220 I believe. The issue is still there and the hack doesn't work either but then I have no idea what version SP1 actually is. BTW, some of us work for companies that have restrictions on the machines we use... not all of us can just download the latest internal build. Frankly, it's frustrating to spend hours coding and researching... all to find that Telerik has a bug...

    Is there a list of "don't do this because we haven't fixed it yet" or "implementing this feature breaks this other functionality"?
  14. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 05 Sep 2013 Link to this post

    Hello Matt,

    When it comes to the available internal builds, we do not recommend using them for a production deployment. You could use them for testing or, by exception, for critical issue fixes.

    I would suggest you to upgrade to the latest version of RadControls and try to reproduce the described problem. If the unexpected behavior occurs, it would be appreciated if you could open a primary support ticket with attached fully runnable sample project, that isolates the problem. In this way we could investigate this behavior locally and provide you a further assistance.

    Regards,
    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
  15. Magnus
    Magnus avatar
    9 posts
    Member since:
    Sep 2013

    Posted 01 Oct 2013 Link to this post

    Hi there. 

    I just upgraded to version Q2 2013 because some customers couldn't click "Next" in a multiview webshop using Internet Explorer 10.
    After upgrading the button now works BUT the validation does not. Not very good if your invoice address is empty and the customer doesn't notice.
    I noticed a hack but that was for Q1, and it didn't work using my old version.

    Another thing, if I try your example from http://demos.telerik.com/aspnet-ajax/input/examples/common/validation/defaultcs.aspx I can't even click the button using IE 10. Chrome and Firefox works fine. Just FYI.

    Regards
  16. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 04 Oct 2013 Link to this post

    Hi Andrew,

    I tried to reproduce the problem with the online demo, but to no avail. Please review the attached video and let me know if I am missing something of importance. 

    Currently I can only make assumptions on why the implemented validation fails. It would be helpful if you could provide more details about:
    • The used logic for the validation;
    • Are there any JavaScript errors thrown in the browser's dev toolbar?
    • Under which browser the problem is occurred?

    Also you could provide a simple locally runnable project, so that I could investigate the problem.

    Regards,

    Ianko
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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