Support Plans for DevTools
Our support plans are designed to cover you all the way, from initial evaluation to a successful release. From a selection of 'always-on' online resources to a selection of communications channels, we're always there to help.
What is the Fair Usage Policy?
All of our product licenses include unlimited support tickets. However, in order to keep providing our industry-leading level of support, we have instituted a fair usage policy for our support services:
All support requests with at least ten times the average number of support requests will be reviewed by the support director.