All Telerik licenses include a complimentary support package and technical support is offered via the online ticketing system.
The Developer Licenses with Subscription and Priority Support include a Priority Support Package with a guaranteed response time of 24h (Mon-Fri).
The Developer Licenses include a Standard Support Package with a guaranteed response time of 48h (Mon-Fri).
Details about what's included in the different support packages are available here: http://www.telerik.com/support/technical-support-options.aspx
Telerik has the most aggressive product roadmap and releases major updates 3 times per year. By purchasing a license with Subscription you are eligible to receive all major version updates released within 1 year from the purchase date.
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UI controls for ASP.NET AJAX, MVC, WPF, Silverlight, Windows Forms and Windows Phone. Visual Studio productivity tools. Reporting and data layer solutions.
HTML5 / JavaScript tools for Web and Mobile applications
Functional, Performance, Load and Mobile Software Testing
CMS, Mobile Web, Ecommerce, Emarketing, Social Media
Project management software inspired by Agile best practices
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