In general, Telerik’s Developer Tools licenses come with 1 year of product updates (new features and fixes) and 24-hour turnaround dedicated support. These terms vary when a product is available under different license types, such as Starter, Hobbyist and Small business, so check the product purchase pages for details.
Telerik's licenses are perpetual, which means you can continue using the products after the 1-year subscription expires, but you will lose your access to product updates (new features and fixes) and support. If you wish to continue your subscription to new product versions and support, you need to renew your license. Check rates here.
Since Telerik's licenses are perpetual, you are allowed to continue using the products even after the 1-year subscription expires, but you will be using the last product version that has been released before your license expired. You will lose your access to new functionality and updates for new technologies and will have to use the online forums for support.
If you wish to preserve your access to product updates (new features and fixes) and dedicated ticket support, you need to renew your license. Check rates here.
Upon your purchase of a product license you become the License Holder and a customer account is created in our system. You will have access to a special utility in Your Account from where you can assign licensed users (developers or consultants). Each assigned user will receive his/her own credentials to log into the system and will have access to the software and support.
Whenever you decide to re-assign the product license to another user you can delete the current Licensed User from your Users list and assign a new User. There will not be a physical transfer of the license as everything happens online and is a matter of granting rights regardless of where the user is located.
Yes, we offer a 10% discount on any product license to educational, non-profit and charity entities provided that you purchase directly from us. These special discounts cannot be combined with any other type of discount.
To qualify for the discount, you need to send us a document clearly indicating that you are a member of the respective institution. An official e-mail from your official account which bears your signature is sufficient in most cases.
For more information on how to qualify for a discount, please contact email@example.com.
Telerik offers the following volume discounts:
2 to 5 licenses - 10%
6 to 10 licenses - 15%
11 or more licenses - please contact our Enterprise Sales team
Volume discounts are applicable to volume purchases of identical
products in any single purchase, and cannot be used for multiple orders.
If you are making the purchase on-line, just include in your cart the
number of licenses you want to purchase and the volume discount will be
Different activities on Telerik’s websites earn you Telerik points, which you can then use as discounts on all Telerik products:
* Variations apply on a case-by-case basis.
100 Telerik points are equivalent to 1 USD. The points can be used when purchasing new product licenses or subscription renewals. You can read more about the Telerik Points here.
The fastest and easiest way to obtain a Telerik product license is through our online store: www.telerik.com/purchase.aspx
If you need a Purchase Order or any assistance with the order placement, please do not hesitate to contact firstname.lastname@example.org.
Should you need any assistance with the order placement, please do not hesitate to contact email@example.com.
Upon making the purchase through our e-store you will find a special 'License Holder Details' section where you will be able to fill out the end-user details (email and name). The license will be automatically activated under the License Holder's account and he/she will receive an email with download instructions whereas the electronic invoice will be sent to the email entered under "Billing Information."
If you need any assistance placing the order, please contact firstname.lastname@example.org.
Private customers from EU member states must pay VAT on purchases of electronically-delivered products. If your company resides in the European Union and has a valid VAT ID, please enter this information in the VAT ID field of the online order form. If you do not enter a VAT ID, you will be recognized as a private customer and the VAT rate for your country will be added to the basic price of the software.
IMPORTANT: Telerik will NOT issue any tax refunds if a valid VAT number is provided after the purchase has already been processed.
Corporate and/or private customers from USA and other non-EU countries are NOT affected by this regulation.
Yes, we do. If you would like to place an order through one of our resellers, please visit our Resellers page for more information.
We accept Visa, MasterCard, Discover, American Express, JCB, Diners Club and Carte Blanche. The advantage of using a credit card to make your payment is that your order will be processed immediately and you will be able to download the software without delay. If your CC is not mentioned in the list above, you can also pay via bank transfer or check. In that case you will need to send us a Purchase Order.
We accept wire transfers only in US dollars. Bank account information will be included in your invoice. Please review the Purchase Orders page for more information on how to raise a PO.
Telerik accepts checks issued in US dollars. Please, make your checks payable to:
201 Jones Rd
Waltham, MA 02451
Please contact email@example.com for a Proforma invoice prior to issuing the check.
We will create a customer account and will enable your license(s) immediately after we clear the check.
Once your order is finalized, you will receive an email receipt for the payment.
In case you need an official PDF invoice, you can request one by posting us a ticket through your Telerik
account (the account under which the purchase has been made). When you login you need to go to: "Your Account"
>> "View Order History", and from there you will be able to request an invoice for any of your orders.
If you need any assistance with requesting your invoice, please send an e-mail to firstname.lastname@example.org.
The software is delivered electronically only. There is no physical shipment.
Should you need any assistance with downloading the software, please do not hesitate to contact email@example.com.
After placing an order you should receive 2 e-mails: one with payment information and another one with software download instructions.
In case you do not have an active account with Telerik, you will also receive an email with an activation link, through which you will be able to set your password.
The e-mail with software download instructions will be sent to the License Holder's email account specified in the order form. It will contain the license holder's login credentials and download instructions. This e-mail should arrive within 15 minutes after you placed the order.
You will be able to download the software from Your Account. You will only need to follow the instructions in the order confirmation e-mail sent to the end-user.
If you need any assistance, please contact our sales team at firstname.lastname@example.org and tell us about your problem. We will help you out immediately.
In contrast to competitive products, the Telerik Developer License works WITHOUT license keys and you can be certain that you will never get a license key error.
There are license keys for our other product divisions – Test Studio and TeamPulse.
By renewing your license you ensure your continued access to new versions of your product and 24-hour turnaround support by the developers who build the product.
The best time to renew your license is up to 60 days before it expires, because the rate for Early Renewals is just 50% of the original price of the license, after which it starts to go up. Check all rates here.
You can upgrade any individual product or product bundle to a higher value product bundle at any time, but the sooner you do it after the purchase of your license, the cheaper the upgrade options will be. Check rates here.
Upgrading to a DevCraft bundle makes sense when you would like to use more than one Telerik product, because it allows you to get up to 14 products at the price of 2. You can compare the different DevCraft editions here.
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