DevCraft Purchase FAQ

Licensing

  • Am I allowed to use the product after the 1-year subscription expires?
  • Can I install the product on more than one machine?
  • Can I use the product on more than one project/server/domain?
  • How do I assign developers to the purchased licenses?
  • How many licenses do I need?
  • What is the policy on redistributing Telerik software?
  • What's included in the license?

Special Pricing

  • Do you offer discounts to educational and non-profit organizations?
  • Do you offer competitive upgrades?
  • Do you offer volume discounts?
  • What are Telerik Points and how can I use them as a discount?

Ordering

  • How can I order a license for someone else?
  • How can I place an order online?
  • Do you work with resellers?

Payments

  • What payment methods do you accept?
  • Do you accept purchase orders?
  • What types of credit cards do you accept?
  • Do you offer refunds?
  • How do I receive the invoice for my purchase?
  • Do you accept checks?
  • We want to make a wire transfer. What currencies do you accept?

Product Delivery

  • How do I obtain my credentials for my customer account and download the software?
  • How do I get my license key?
  • How quickly is the software delivered?
  • How is the software delivered?

Renewals & Upgrades

  • What are the benefits of renewing my license?
  • How can I check my upgrade options?
  • What are the benefits of upgrading my license?
  • How do I renew my license?