The Telerik Difference
With so many great choices out there, you inevitably ask yourself – “Why should I choose Telerik? What makes them different? What makes them better?” It’s a difficult question and it is hard to be impartial when you have to present yourself. Yet, we have listed 11 characteristics that form our corporate DNA and set us apart from others:
We listen to our customers. We take into account your needs and work on things that deliver value for you. We consider our customers as friends and we treat them like friends - with respect, honesty, understanding and genuine desire to help.
We don’t let customers down and you can rely on us. We understand that by selecting third-party development tools for your projects, you are taking a risk as you are using someone else’s code. We hope that serious issues will never arise, but should they arise, we will be there for you and make sure you succeed in your project, whatever it takes.
"Ultimate customer service" is our Holy Grail. We offer sophisticated software tools and we know how important it is to get top-quality responses from knowledgeable people. Support inquiries at Telerik are handled by experienced members of the team, including all of the people that built the products you are using. They will answer your questions with precision and help you overcome the issues you face.
We keep customers happy even if we have to go the extra mile. If you are not sure about this, you can see what people are saying – on our site and on external community sites. Good words are the biggest stimulus for everyone at Telerik, so if you have had a pleasant experience with our tools or service, share it with your friends and colleagues. We will then make sure that they are even happier than you.
We innovate and don’t imitate. By selecting Telerik, you select a company with a proven track record of innovation and you will always be ready for the next technology wave. Regardless of whether it is one of our leading UI component packages (WPF, WinForms, Silverlight, ASP.NET MVC, AJAX), or one of our other developer, team productivity or automated testing tools, we will be ready with the products that make your team increasingly productive. And we will have unique capabilities that will set us, and your applications, apart from others.
The pursuit of excellence has always been our strongest motivator. We will never be content if we can’t offer you the absolutely best products on the market – products with unmatched performance, features, customizability, and reliability – products that will make you a hero in your daily job. That is our “best of breed” strategy – we work hard to deliver market leading software, not quantity.
All of our products were born from an actual need and not because of the existence of a market that seemed lucrative. Most of the Telerik products have their roots in an unanswered internal need. Everything that we ship to customers is heavily used inside Telerik. Even before customers touch it, we know that a new Telerik product or version provides utility and solves a challenge that other tools on the market don’t.
We offer the most aggressive product development cycle. With every Telerik release you will see new products, new features, new demos, improved documentation and resources. And you will see this constant improvement across all product lines. If you want to be on the top of the wave we have weekly internal builds that feature the freshest bits. We follow Microsoft releases aggressively and roll out support for new platforms or tools days after their official introduction.
To make a great developer product takes not just features but stability. We have great developers who can do miracles and deliver great software, but we have an equally committed QA team as well. We are relentless about quality as we want you to enjoy a peace of mind when using any Telerik product.
Our products are used by tens of thousands of customers worldwide. By choosing Telerik, you will join a strong community of more than 350,000 members that can help you just as well as the Telerik team. Vibrant resources like forums, blogs, videos, webinars, code library, and so on are there for you and your peers to use and further develop to the benefit of everyone.
We offer hassle-free licensing so that you don’t lose valuable time battling with obscure activations and fearing that your product might blow up because of ingenious licensing. We are believers in keeping things simple and putting the focus on delivering solid software rather than solid licensing.