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• Andrew McClenaghan

  Posted on Aug 28, 2011 (permalink)

  Hi,
  
  When installing the controls i get an error looking for an installation package. RadControls_for_Silverlight_4_2011_1_0419_Dev.msi. This is for the latest installer 2011 Q2.
  
  Any ideas as to how to solve this problem?
  
  Kind Regards,
  Andrew

  Reply

• Chavdar Dimitrov Chavdar Dimitrov

  Posted on Aug 29, 2011 (permalink)

  Hello Andrew,
  
  Thank you for writing.
  
  This is a possible scenario because the new installation tries to remove the Visual Studio extensions of the previous version. If the old installation is corrupted and the new installer could not find the old installer file automatically, you are prompted to locate it.
  
  There are two solutions for this issue:
  

  1. You can uninstall the previous version manually and then install the new version.
  2. You can download the previous version from our website and locate it when the new installer requests it.

  I hope this will help.
  Best regards,
  Chavdar,
  the Telerik team

  Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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