I love mobile computing. A lot of innovation has emerged in this area lately with Microsoft's WP7 Mango, Apple's iOS 5 and Google's Ice Cream Sandwich all making waves in the last few months. The devices that these operating systems power have become an important part of many people's daily routine. I myself just recently spent close to 1,000 dollars on a new smartphone, justifying it to my spouse by arguing that I spend more time on my phone then I do on my computer (Not quite true, but let's keep that our little secret, shall we?).
The great thing about these devices is that they keep us connected to our tools even when we're not in the office. This is critical because work often doesn't fit neatly into a 9-to-5-sitting-at-my-desk box. That's one of the reasons I'm very excited about our new TeamPulse Ideas & Feedback Portal. With this new tool, people can register their ideas and feedback no matter where they are. Your customer could be viewing your application on her tablet (regardless of the operating system), then without having to wait, jump over to our portal and provide her feedback while it's fresh in her mind. Does your head of sales want to capture the two or three great feature requests he just heard about during a sales visit while he's thinking of it? No problem. Instead of sending an email that someone will have to copy into TeamPulse, he can simply open up the portal on his phone and place the item there himself. Zero friction access.
Our new Ideas & Feedback Portal is completely mobile compatible. As you can see in the video, the portal lives happily inside my iPad (or any other tablet or smartphone). As the TeamPulse product owner, I can now perform the important activity of managing feedback from our customers, all from the comfort of my favourite mobile device.
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