Unable to load the service index for source https://nuget.telerik.com/v3/index.json

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Desislava
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Desislava asked on 08 Apr 2024, 09:01 AM | edited on 08 Apr 2024, 09:12 AM

Hi,

Starting from thursday April 5th we cannot access (connection timeout) the Telerik NuGet feed: https://nuget.telerik.com/v3/index.json 

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Dess | Tech Support Engineer, Principal
Telerik team
answered on 08 Apr 2024, 09:09 AM

Please excuse us for the inconvenience caused.

"We are still continuing to monitor the situation. The service itself is fully operational, however the servers are still behind additional networking protection services and a connection failure may be experienced. This is temporary, but make sure you're using a backoff interval that grows in duration upon each retry attempt.

It is still recommended that you add a packageSourceMapping to any nuget.config(s) in your project(s). This is a long-term approach that will dramatically reduce the number of network requests your build is performing against the Telerik servers. A cross-product example can be found here =>  https://github.com/LanceMcCarthy/DevOpsExamples/blob/main/src/NuGet.Config (lines 31-47). This can significantly speed up your builds as a bonus."

We are doing our best to resolve this situation with the highest priority. Stay tuned with subscribing for status changes: NuGet Server - Network Protection Active

 

Regards,
Dess | Tech Support Engineer, Principal
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