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UI for ASP.NET AJAX Forum
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We are having an issue deploying to our user acceptance test and production environments, the telerik webresource.axd file is getting a 404 there, causing the infamous 'Sys' is undefined error I presume.  The application works fine on the programmers development web server.  The developers app pool is set up as Framework 4.0 Integrated pipeline Windows 7, the test and production environments we deploy to are also set up as Framework 4.0 Integrated pipeline, Windows 2008.  We have had our server admin verify that the axd handler mappings are enabled.  Additionally I have read all the threads concerning this error and have tried everything, to no avail.  Pasted below are the system.web and system.webserver sections of our config file, we have included the telerik webresource axd handler, and it is recognized because if we remove it we get a telerik exception to go add it.  The crux of the problem appers to be why we are getting a 404 on this axd.  The site is accessed via IBM TAM (Tivoli Access Manager) in the deployment environments, if that makes any difference.  Our telerik menus remder however they dont fly out due to not having their axd resources, I presume, so it appears like the telerik dll is getting loaded, telerik tags are recognized.  We are deploying the telerik dll's in the /bin (not the GAC).  Also pated below is the fiddler log of our default.aspx page loading, note the telerik axd file gets 404.

I tried a small experiment, I created a dummy test.axd text file and browset it from my development machine IIS, I got a 404.17 error "The requested content appears to be script and will not be served by the static file handler".

Then I copied the same file to our deployment server site root and browsed it.  Instead of getting a 404.17 error I got a flat out 404 error saying that the resource could not be found.

There is definitly a diference in how the developer box and the deployment boxes are configured, does anyone have an idea.

We are desperate, and fully licensed for this product, we have a user community of 80,000 people waiting for us to deploy this release.  So far the only thing holding it back is this problem.  I would appreciate any help, we've exhausted everything we could find.

 

Rumen
Telerik team
 updated question on 23 Jul 2025
29 answers
654 views
I have a grid full of data, and the data behind is is frequently changing.

When the user picks a row to edit and clicks the edit button, it seems that the grid says "Edit the 5th item in the grid".  Of course, during the AJAX postback, the grid loads completely different data, and the record they want to edit is now the 9th item.

Is there any way to have the grid say "Edit item with a key value of 34832" instead of being positional?  The only other solution I've come up with is to cache the grid data in session, and if the grid gets an edit command, reload from the cache instead of the database.  I'm going to go try to implement that now.
Jack
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Iron
 answered on 23 Jul 2025
1 answer
32 views

Hi, currently we are activating our Telerik UI for ASP.NET AJAX license in our upper environments via the steps under "GitHub Actions" on this page: https://www.telerik.com/products/aspnet-ajax/documentation/licensing/add-license-to-ci-cd

We're working on upgrading to the latest 2025.2.609 package and I wanted to check if this will require any changes on our side with how we're handling the license activation in our upper/production environments. Thanks.

Rumen
Telerik team
 answered on 21 Jul 2025
1 answer
23 views

In our online application using the Radeditor I includetext like:  "the 17th"

I get the following error:

Uncaught SyntaxError: Bad escaped character in JSON at position 986 (line 1 column 987) at JSON.parse (<anonymous>) at Telerik.Web.UI.SpellCheckService._processResponse () at Array.<anonymous> () at at Sys.Net.WebRequest.completed () at XMLHttpRequest._onReadyStateChange ()
 

The editor then locks up and I cannot continue.

This does not happen in the online demo.

Any ideas?

 

 

 

Rumen
Telerik team
 updated answer on 21 Jul 2025
1 answer
81 views

Hi,

Is it possible to upload file to cloud that contains cyrillic letters (test_кириллица.csv) using RadCloudUpload control?

Thanks!

Rumen
Telerik team
 answered on 18 Jul 2025
1 answer
25 views

Hi, I am facing the following issues with the Telerik table. Can you please help resolve them?

1. The text is not aligned with the dropdown (Image attached)


2. When we edit the widget > click on the table on a random cell > select Table Properties > The table wizard will always default to the top left cell > This is working as expected.
If you click in the table (not the editor) and select Cell Properties > the wizard will display (highlight) the cell you selected in the table is it expected that when selecting table properties it always default to the left side first box but when selecting cell properties it will show the current cell which we are in.

video link:- https://jam.dev/c/c1cdf56c-53ab-4218-8774-65907b3efd6d


3. Table properties > Select cells (e.g the top three) > Border > Select the bottom > 6 PX > Purple > OK > The preview is not showing the changes we want to apply > the preview is showing only the top left cell

video link:- https://jam.dev/c/88c17904-c758-47ab-949c-d29b4775dc6d

4. Following step 3 > when we navigate the mouse up and down, in the background, we can see only the top left cell with the border we configured. (while initially we selected the top three) > But if now, in the preview page, we will choose the top three > OK >We will see the top three cells showing the design we configured. 

video link:- https://jam.dev/c/ba52bff1-7459-44d6-a647-d3eb5cea07f3

5. From the widget/page > select the middle bottom cell (notice it has no styling) > Table properties > Cell Properties > Select the middle bottom cell again > More Cell Styling > Border > Notice that the top row design is inherited > Is this expected? 

 video link:- https://jam.dev/c/1516e16f-1f7c-4e89-8b19-368edabf5703

5.1 I have observed that when we're in the widget > selecting a cell from the table > clicking on Cell Properties > The top row design is not inherited. 

 

 

 

Rumen
Telerik team
 answered on 16 Jul 2025
1 answer
24 views

Hi, I am facing the following issues with the Telerik table. Can you please help resolve them?

1. The text is not aligned with the dropdown (Image attached)


2. When we edit the widget > click on the table on a random cell > select Table Properties > The table wizard will always default to the top left cell > This is working as expected.
If you click in the table (not the editor) and select Cell Properties > the wizard will display (highlight) the cell you selected in the table is it expected that when selecting table properties it always default to the left side first box but when selecting cell properties it will show the current cell which we are in.

video link:- 
https://jam.dev/c/c1cdf56c-53ab-4218-8774-65907b3efd6d


3. Table properties > Select cells (e.g the top three) > Border > Select the bottom > 6 PX > Purple > OK > The preview is not showing the changes we want to apply > the preview is showing only the top left cell

video link:- https://jam.dev/c/88c17904-c758-47ab-949c-d29b4775dc6d

4. Following step 3 > when we navigate the mouse up and down, in the background, we can see only the top left cell with the border we configured. (while initially we selected the top three) > But if now, in the preview page, we will choose the top three > OK >We will see the top three cells showing the design we configured. 

video link:- 
https://jam.dev/c/ba52bff1-7459-44d6-a647-d3eb5cea07f3

5. From the widget/page > select the middle bottom cell (notice it has no styling) > Table properties > Cell Properties > Select the middle bottom cell again > More Cell Styling > Border > Notice that the top row design is inherited > Is this expected? 

 video link:- https://jam.dev/c/1516e16f-1f7c-4e89-8b19-368edabf5703

5.1 I have observed that when we're in the widget > selecting a cell from the table > clicking on Cell Properties > The top row design is not inherited. 

 

 

 

Rumen
Telerik team
 answered on 16 Jul 2025
1 answer
30 views

Hello,

 

Please check the following:

In the demo:
https://demos.telerik.com/aspnet-ajax/editor/examples/trackchanges/defaultcs.aspx

Set cursor after last word "browsers.". Then click Shift+Enter (break) one or several times. Then click BackSpace. 

BackSpace will remove last dot, but not a breaks.

 

How can I fix it?

Rumen
Telerik team
 answered on 15 Jul 2025
1 answer
34 views

Drag and drop on the AsyncUpload control from file explorer or MS outlook works fine when I'm using Microsoft Edge. No issues.

My application is running under IE Mode (IE11 compatability) and in this case, drag and drop only works when dragging from the file explorer. When trying to drag from IE, the file or email does not get uploaded.

Is there anything that can be changed to make this work?

Vasko
Telerik team
 answered on 11 Jul 2025
1 answer
24 views

I essentially would like users to paste in their data to a RadSpreadsheet and then click a button. Once Clicked I can process the data and save the data to a database.  However, I would also like to manipulate the spreadsheet and rename the columns from ABC to a heading I choose.

Can you point me on how to change the column headings?

Can you point me into how to process the pasted data into a datatable or object when a button is clicked on the page?

Thanks!

Vasko
Telerik team
 answered on 07 Jul 2025
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