Error creating report document. Document with ID '' not found.

RELATED TO:

AUTHOR: Stephania Tapela

DATE POSTED: January 10, 2017

Article information

Article relates to

Telerik Reporting,
versions older than R3 2016

Created by

Stef, Telerik

Last modified

January 10th, 2016

Last modified by

Stef, Telerik

PROBLEM
On displaying a report in an HTML5 Viewer or any of its wrappers (WebForms and MVC), you get an error:
"Error creating report document (Report = <ReportNameString>; Format = HTML5).
Document with ID '<documentID>' not found."

SOLUTION 
This is an error in the Reporting REST service's cache management. A fix was provided in the official Telerik Reporting R3 2016 release.

You can install the latest version of the product and upgrade the existing projects.

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