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Telerik Web Installer stuck at 99% ("removing backup files")

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a a
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a a asked on 08 Mar 2016, 11:27 PM

Hi, I saw the warning message that there was a break in the Telerik update code, so I downloaded the new installer and started installing it.

I only selected Telerik Just Decompile (together with integration in VS 2015) and it started working.

After the download bar was complete it started installing it ("installing Telerik Just Decompile Q1 2016" and it went all the way to the end of the green bar, where is now stuck at 99% at the "removing backup files" stage. It's been like so for like 20 minutes.

I see very little CPU activity for the TelerikWebInstaller.exe process (ranging from 1 to 5) with a RAM usage of about 75-80Mb.

Is it a known bug? Should I stop the installer or keep waiting?

Thanks

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Steliyan
Telerik team
answered on 10 Mar 2016, 12:04 PM
Hi,

This is not a known issue. The problem is most likely related to Windows Installer, not Telerik ControlPanel itself.

Did the installation succeeded or you cancelled it? If so, did you try manually installed JustDecompile using the MSI installer?

Looking forward to your response.

Regards,
Steliyan
Telerik
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