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Installation Error

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Bill
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Bill asked on 05 Nov 2012, 02:51 PM
Hi -- Trying to install OpenAccess ORM trial and getting this error message:

Installer Message

A network error occurred while attempting to read from the file: C:\ProgramData\Telerik\Installer\Downloads\Telerik_OpenAccess_ORM_Free_Edition_2012_3_1012_SDK.msi

I was able to successfully install the Windows Forms and WPF tools just fine.  But the OpenAccess ORM seems to have problems with the SDK msi file.  Do I need to uninstall the SDK before installing the OpenAccess ORM?

Bill

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Andrey
Telerik team
answered on 07 Nov 2012, 05:40 PM
Hi Bill,

The most common cause for the issue is attempting to modify or repair through an installation file with a name different from the one used when initially installing.

Simply uninstalling the SDK and reinstalling it through our Control Panel should resolve the issue (it is available as the "Samples" feature under the OpenAccess product).

Kind regards,
Andrey
the Telerik team
Telerik OpenAccess ORM Meets ASP.NET Web API. Read more.
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