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Deployment Issue

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TimePicker
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Daniel
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Daniel asked on 19 Apr 2016, 06:45 PM

On the development machine the time picker displays properly but on the deployment machine it does not, see attached pix.

Also, it is not possible to select a new time.

What is missing?

Thank you.

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Viktor Tachev
Telerik team
answered on 22 Apr 2016, 08:04 AM
Hello Daniel,

It would be hard to pinpoint the exact cause of the issue, however you can try couple of things to narrow the search.

  • Please ensure that all resources are loaded correctly on the page
  • Open the browser console by pressing F12 and see if there are any errors listed there
  • Disable the CDN temporarily and see if it makes a difference
  • Ensure that the same RenderMode is used for all pickers throughout the application



Regards,
Viktor Tachev
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Daniel
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answered on 22 Apr 2016, 03:49 PM

Yes,

already checked all these and nothing is wrong. There are NO errors listed, CDN makes no difference and RenderMode is Lightweight on all the controls.

What next?

 

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Viktor Tachev
Telerik team
answered on 27 Apr 2016, 09:46 AM
Hi Daniel,

From the provided screenshot it seems that styles are not applied correctly. In case the styles are retrieved from the server make sure that there are no custom styles that override the default CSS.  Also, ensure that the EnableEmbeddedSkins property for the control is set to true.

In case the behavior persists please send us a sample project where the issue is replicated. Thus, we will be able to examine the issue locally and look for its cause.

Regards,
Viktor Tachev
Telerik
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