# Troubleshooting

This article provides solutions for common issues you may encounter while working with the Telerik UI for ASP.NET Core Visual Studio (VS) extensions.

## The Telerik menu is missing in Visual Studio

**Cause** The Visual Studio extensions are disabled or not correctly installed.

**Solution** Depending on whether the extension is disabled or not correctly installed, use either of the following approaches.

* If the extension is disabled:

  1. Open Visual Studio.
  2. From the **Menu**, select **Tools** > **Extensions and Updates...**. For Visual Studio 2019, select **Extensions** > **Manage Extensions**.
  3. Open the **Installed** tab.
  4. Search for **Telerik ASP.NET Core VSExtensions** and make sure they are **Enabled**.

     ![UI for ASP.NET Core Troubleshooting when the VS extension is disabled](https://www.telerik.com/aspnet-core-ui/documentation/assets/0d2d988cfb5c0b598fa02f51c530adb8/vsextensions-disabled.png)

* If the extension is not correctly installed:

  1. Open Visual Studio.
  2. From the **Menu**, select **Tools** > **Extensions and Updates...**. For Visual Studio 2019, select **Extensions** > **Manage Extensions**.
  3. Open the **Online** tab.
  4. Search for **Telerik ASP.NET Core VSExtensions**>
  5. Download and install the extensions.

If after you apply the described approaches the issue persists, contact the Support Team at Progress after you generate Visual Studio [ActivityLog](https://docs.microsoft.com/en-us/visualstudio/ide/reference/log-devenv-exe?view=vs-2019) file:

1. Under **Administrative rights**, open the [**Developer Command** prompt](https://docs.microsoft.com/en-us/dotnet/framework/tools/developer-command-prompt-for-vs) for Visual Studio 20xx.
2. Execute the `devenv /log %userprofile%\desktop\ActivityLog.xml` command to start Visual Studio and create logs on your Desktop.
3. Reproduce the issue.
4. Attach the `Activitylog` files when you contact our support.

## The target framework dropdown is disabled

If the target **Framework** dropdown doesn't allow you to select the desired framework, make sure that [.Net Framework version 4.6.2](https://dotnet.microsoft.com/download/dotnet-framework/net462) is installed.

1. Check the .Net version in the list of Individual components.
2. Go to **Tools** > **Get Tools and Features**.
3. In Visual Studio Installer, select the **Individual components** tab and check the .NET Framework 4.6.2 targeting pack and .NET Framework 4.6.2 SDK

## See Also

* [Integrating Visual Studio in Your .Net Project (Overview)](https://www.telerik.com/aspnet-core-ui/documentation/vs-integration/introduction)
* [Creating New Projects with Visual Studio](https://www.telerik.com/aspnet-core-ui/documentation/vs-integration/new-project-wizard)
* [Downloading the Latest Telerik UI for ASP.NET Core Versions](https://www.telerik.com/aspnet-core-ui/documentation/vs-integration/latest-version-retrieval)