Can't even install application - "Unable to accept the EULA"

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Fiddler Everywhere Windows
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n/a asked on 08 May 2024, 03:36 PM

This happens when running Fiddler Everywhere for the first time, I've tried reinstalling it multiple times, running as Administrator and nothing.

 

I'm running on a Windows 11 pro, it's my personal computer there are no network blockers, I can ping the endpoints mentioned in this answer: https://www.telerik.com/forums/unable-to-accept-the-eula-please-try-again-later-if-the-problem-persists-please-contact-support

 

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Nick Iliev
Telerik team
answered on 08 May 2024, 05:02 PM

Hello,

 

The most likely reason is still limited access to all or some of the https://api.getfiddler.com endpoints. Please try the following:

- Stop the Fiddler Everywhere application.

- Enable the verbose logging (the application must be stopped before that step) through the steps described in the following documentation section:

https://docs.telerik.com/fiddler-everywhere/knowledge-base/accessing-fiddler-logs#enabling-verbose-logs 

- Start the Fiddler Everywhere application and retry accepting the EULA.

- Finally, send us the Fiddler Everywhere application logs. As the logs could contain sensitive information, you should send them through the private support option (Help > Contact Support).

 

 

 

 

Regards,
Nick Iliev
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