Error 1335: file 'Data1.cab' is missing or corrupted during installation of Telerik Products

Article information
Article relates to	all Telerik products
Created by	Rob, Telerik
Last modified	Aug. 10, 2007
Last modified by	Rob, Telerik

ERROR MESSAGE
The following error message appears during the installation of Telerik Products:




DESCRIPTION
This is a Windows Installer error that can occur for cabinet file name mismatch. This issue can also occur if the installation files are corrupt.

RESOLUTION
One or more of the following suggestions should help you with this issue:

• Close Visual Studio and try again. 
• Check that the file you have downloaded matches the size noted on the Telerik site. If the size differs, download the package again, as it may be corrupt. It will be best if you use a download manager to make sure that the download is complete, and then verify that its md5sum is the correct one. You can get a simple md5sum calculator here - http://etree.org/md5com.html. Please note that you have to be logged in your Telerik account for the download to start.  
• Reboot the machine and try the installation again. 
• Run the install locally by copying the installation files to your local hard drive:
  1. Using Windows Explorer browse to the location of the installation files.
  2. Copy all the contents of the installation location.
  3. Temporarily paste them to a location on your local hard drive. For example, on the Desktop.
  4. Run the install file.
  5. If you still get the same error, re-download the package, as described in #1 above.
      
• Install the Windows Installer Engine  
• Another thing you might check is to see if the file has been blocked by windows. Right-click the installation .exe and choose properties. See if there is a button that says "unblock" and click on it, it is enabled.
• This error is sometimes caused by Anti-Virus software (e.g. Panda AntiVirus). Disable the virus protection software before you proceed with the installation.

In case you still get this error message, please open a support ticket and send us information on your OS, running programs at the time of the installation, as well as the machine setup (CPU, RAM).

Comments

• John , Sep 6, 2007

  Why not suggest that your installation program tests for block/unblock status at the start of an install?

• Telerik Admin , Sep 16, 2007

  This is a Windows security feature, John, and we cannot override it. Windows locks the file before it can be run, so we cannot check whether it has been locked, simply because it cannot be started.

• Ali Iybar , Oct 5, 2007

  I restart the computer, close the NOD32 Antivirus and try to install and it's ok now.

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Thank you!