Support Plans
Different support plans are offered for our trial and developer licenses to help you with your technical questions.
Purchase > Support Plans
Support Options | Trial | Priority |
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All support issue replies reviewed for quality assurance
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Issue escalation to product development teams
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Priority involvement in Beta Programs
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Access to Telerik forum
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Guaranteed response time (Monday - Friday)
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72 hours
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24 hours
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Unlimited web-based requests using our online ticketing system
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Support Term
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60 days
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1 year
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All service packs for the product version you purchased
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We offer support plans for:
Ultimate Collection, Premium Collection, ASP .NET AJAX, ASP .NET MVC, Silverlight, WPF, WinForms, Windows Phone, Reporting, OpenAccess ORM, JustCode, JustMock, JustTrace
HAVE A QUESTION?
Contact us
- +1-888-365-2779
- +44-20-7291-0580
- +359-2-8099850
- +49-89-2441642-70
- +61-2-8090-1465
- sales@telerik.com
Contact us PURCHASING OPTIONS
Renewals & Upgrades
The renewals and upgrades scheme guarantees continious service by our support teams and gives you major version upgrades during the subscription period.
Volume Discounts
Volume discounts are applicable to volume purchases of identical products in any single purchase, and cannot be used for multiple orders.
Get a quote
If you need an official quote in order to purchase our products, please use the form below.