Telerik Backend Services fall in the BaaS category and is a set of cloud based services that provide back end support to your application. They remove the need for you to set up and run your own servers. Telerik Backend Services allows you to focus on creating amazing apps instead of wasting energy on setting up an infrastructure for the following set of features you might need to implement on your own
Telerik Backend Services are more than BaaS, they are part of the Telerik Platform. With Backend Services you get cross product integration with Appbuilder, Analytics, Mobile Testing, Kendo UI, Sitefinity, Windows Phone 8 Cloud Controls and more. This allows you to develop, publish and support applications with great ease and speed while maintaining the high quality of your projects.
The starter edition of Telerik Backend Services is free. You can always activate it, regardless whether you have activated Appbuilder or not. Having purchased Appbuilder alone however, does not get you any of the paid editions of Telerik Backend Services. If you purchase any Telerik Platform paid editions however, you will get access to the same level edition of Telerik Backend Services.
This will depend on the needs of your business. Telerik Backend Services are designed as a scalable solution, ready to support your app when it becomes a roaring success! So don’t be afraid to start at a lower level edition and then upgrade if necessary. What we can offer as a general advice is to carefully think how “big” your app will become, and go from there.
There are no geographic restrictions on the availability of Telerik Backend Services! The actual servers currently reside in Chicago, Illinois, USA.
Backend as a Service, or otherwise known as “Mobile Backend as a Service” (mBaaS), falls in the cloud computing category. It is a set of cloud-based services that enable developer to build and manage mobile apps in significantly faster, easier and more scalable way. BaaS can significantly speed up development by providing your app with data storage, user management, push notifications and cloud-code execution.
BaaS removes the need for you to waste time and energy setting up a backend for an app, especially when you are operating under tight budget and short development times.
Currently we only offer support in English.
We prefer that you contact us by email as this will allow us to get a better understanding of your problem and allow us to direct you to the most qualified person to assist you.
Phone support is not available for Starter, Professional or Business editions.
Unfortunately the professional package allows you a limited number of Tickets. Once you have exhausted them, you will have to rely on our forums, or upgrade to a higher edition which offers unlimited support.
Why don’t you contact us at firstname.lastname@example.org and we will get you all the information you need.
Yes. We do not bill you based on API usage in any way.
No. After you have exceeded the limits of your edition, you will be sent an email informing you which parameters you have exceeded. After that, you will have 5 days in which to upgrade to an edition that offers more database, file storage etc.
Any characteristics that differentiate your users into two groups, be it language, user preferences or custom parameters are considered segments. The only thing that is not considered a segment is the device operating system, so that you can send a message to all your iOS customers only.
The number of push notifications are for one month. At the end of each month, the number of push notifications you are allowed to send is reset back to the allowed value for the data plan you have chosen. Additional plans may be purchased to extend as needed. For more information, please view our pricing page.
Telerik Bookends Services edition’s already come with a certain number of push notifications, database storage etc. You can find out exactly how much each edition offers here. If you require more, you need to log into your Telerik account and purchase a higher database package. You are free to choose whatever database package you desire and you are not bound to match a database package to an edition.
Switching from monthly to a yearly subscription plan is easy, you will just need to log in to your Telerik account and select an annual instead of a monthly subscription.
Once a payment is paid, you cannot switch back to a monthly subscription until your annual license expires, at which point you will have the option of either renewing it or switching to a monthly purchase plan.
Just like with the switch from a monthly to a yearly subscription, you need to log into your Telerik account and upgrade to a higher tier edition. If you have a monthly plan on a given edition, the remaining payments outstanding on the plan will be waived and you will be billed based on the higher edition’s price. The upgrade takes place immediately.
We currently only support payments in USD($).
If you are using subscription, you will not be entitled to a refund. If you wish to cancel your services, you need to take the appropriate steps in your account. Once your purchase expires, your Telerik Backend Services will no longer be available for use. You can always renew your subscription and continue using the Telerik Backend Services.
If you wish to know what happens with your data, you can read our Terms of Service.
In short, we will keep your data for a period of 60 days, after which we will delete it.
We currently support online payment made through our website as well as bank transfers. We would generally encourage you to use our online payment system as it is faster and more secure, thus ensuring an uninterrupted service.
The default setting in your account is for automatic renewal. If you don’t wish to be automatically billed, you need to log in to your account and change the automatic renewal option to manual.
Security of your data is paramount for us! Telerik Backend Services utilizes Rackspace and it is there that our physical infrastructure is stored. Rackspace uses a variety of different methods to ensure the physical security of your data. The Rackspace facility is accredited under:
In addition Rackspace’s security program is accredited under a number of international organizations. You can read more about the security we offer here: http://www.telerik.com/backend-services/security
In simple words, you undertake not to damage the Telerik Backend Services services, in anyway by uploading malicious software, inappropriate content or in any other way endanger the integrity of our services.
On our side, we guarantee that what’s yours is yours. We don’t claim ownership of your data or any other type of intellectual property you use.
What follows is a fairly legalistic text that is guided by the above principles. You can read more about our terms of service here.
The Friends is a sample application that serves to help you get a feeling for Telerik Backend Services and explore some of its features.
In Telerik Backend Services, when you create an application, it automatically supports user management. You can easily create, edit and delete users both from the administration interface and from the API.
Yes there is! Just log into here with your Telerik account, and leave us a message or a general comment.
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