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Wrong purchase, please contact us

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Alessandro
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Alessandro asked on 29 Dec 2015, 02:39 PM

Hi,

We wanted to renew our licence for DevCraft Complete, instead we purchased the Telerik Platfom as a mistake ...

I sent an email to sales@telerik.com and renewals@telerik.com but no replay.

Please contact me as soon as possible at sfogar@infoserver.it, out DevCraft Complete is expiring...

Many thanks in advance

All the best

Alessandro Fogar

 

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Jameson
Telerik team
answered on 29 Dec 2015, 05:37 PM
Hello,

We have already taken care of this on our end, simply awaiting a reply back from billing.  I responded via email, so if there are any further issues or concerns please do not hesitate to contact me directly.  Thank you for your patience with this issue.

Regards,
Jameson
Telerik
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Jameson
Telerik team
answered on 29 Dec 2015, 05:37 PM
Hello,

We have already taken care of this on our end, simply awaiting a reply back from billing.  I responded via email, so if there are any further issues or concerns please do not hesitate to contact me directly.  Thank you for your patience with this issue.

Regards,
Jameson
Telerik
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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Alessandro
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answered on 30 Dec 2015, 07:49 AM

Jameson,

many thanks, very helpful.

All the best

Alessandro

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sadesh
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answered on 07 Oct 2016, 07:00 AM
well thank you for the information
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Jennifer
Telerik team
answered on 11 Oct 2016, 01:49 PM
Hello,

You are welcome.

Regards,
Jennifer
Telerik by Progress
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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Alessandro
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Jameson
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Alessandro
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sadesh
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Jennifer
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