Wrong purchase, please contact us

6 posts, 0 answers
  1. Alessandro
    Alessandro avatar
    2 posts
    Member since:
    Dec 2015

    Posted 29 Dec 2015 Link to this post

    Hi,

    We wanted to renew our licence for DevCraft Complete, instead we purchased the Telerik Platfom as a mistake ...

    I sent an email to sales@telerik.com and renewals@telerik.com but no replay.

    Please contact me as soon as possible at sfogar@infoserver.it, out DevCraft Complete is expiring...

    Many thanks in advance

    All the best

    Alessandro Fogar

     

  2. Jameson
    Admin
    Jameson avatar
    20 posts

    Posted 29 Dec 2015 Link to this post

    Hello,

    We have already taken care of this on our end, simply awaiting a reply back from billing.  I responded via email, so if there are any further issues or concerns please do not hesitate to contact me directly.  Thank you for your patience with this issue.

    Regards,
    Jameson
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  3. Jameson
    Admin
    Jameson avatar
    20 posts

    Posted 29 Dec 2015 Link to this post

    Hello,

    We have already taken care of this on our end, simply awaiting a reply back from billing.  I responded via email, so if there are any further issues or concerns please do not hesitate to contact me directly.  Thank you for your patience with this issue.

    Regards,
    Jameson
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  4. Alessandro
    Alessandro avatar
    2 posts
    Member since:
    Dec 2015

    Posted 30 Dec 2015 in reply to Jameson Link to this post

    Jameson,

    many thanks, very helpful.

    All the best

    Alessandro

  5. sadesh
    sadesh avatar
    1 posts
    Member since:
    Oct 2016

    Posted 07 Oct Link to this post

    well thank you for the information
  6. Jennifer
    Admin
    Jennifer avatar
    8 posts

    Posted 11 Oct Link to this post

    Hello,

    You are welcome.

    Regards,
    Jennifer
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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