Straight to the points:
1) Please, see the following forum thread on subject and use the provided solution in it: How to make Statistics Module fire for every keystroke?
2) How do you tried to change the width?Is it possible to open a support ticket and send a sample working project and two screenshots of the problem and of the desired appearance?
Does the problem exist when removing both ToolsFile and ToolsWidth properties?
the Telerik team