WinForms App w/ RadChart Crashes in Win 7 x64

7 posts, 0 answers
  1. Chris
    Chris avatar
    1 posts
    Member since:
    Sep 2010

    Posted 27 Sep 2010 Link to this post

    I have a Windows Forms application (C# .NET 3.5) which uses RadChart and RadMenu controls (version 2009.1.9.311).  I can build and run the application on the build machine (Windows 7 64-bit), but it crashes immediately when run it on any other Windows 7 64-bit PC.  I created a new test application with nothing except one RadChart and it also crashes immediately.  As soon as I click on the executable it displays the standard Windows "[program] has stopped working" error with the choice to check online for a solution or close the program.  The original application has the following details "Problem Event Name: APPCRASH; Fault Module Name: KERNELBASE.dll; Fault Module Version: 6.1.7600.16385; Exception Code: e0434f4d; Exception Offset: 000000000000aa7d; OS Version: 6.1.7600.2.0.0.256.4".  The test application only as a few details which might be useful: "Problem Event Name: CLR20r3; Problem Signature 03: 4call1179b; (PS 06 is the same); Problem Signature 07: 1; Problem Signature 08: 15; Problem Signature 09: System.IO.FileNotFoundException; OS Version: 6.1.7600.2.0.0.256.4".  I can create a similar test application with non-Telerik controls and do not get the error on other Win 7 x64 PCs.

    Has anyone else experience similar issues?  Is there a solution / workaround?

    Thanks,
    Chris
  2. Giuseppe
    Admin
    Giuseppe avatar
    2363 posts

    Posted 30 Sep 2010 Link to this post

    Hi Chris,

    Unfortunately we are unable to reproduce the problematic behavior on our end -- please review the attached sample application and let us know how can we observe the issue locally so we can advise you properly how to proceed.


    Regards,
    Freddie
    the Telerik team
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  4. Bradley Lane
    Bradley Lane avatar
    22 posts
    Member since:
    Aug 2012

    Posted 24 Aug 2011 Link to this post

    Was there a resolution to this issue?

    I'm currently experiencing a very similar problem (System.IO.FileNotFoundException) with RadChart on non-development Windows 7 machines. Does this assembly have some kind of GAC registration requirement? It's currently sitting in the same folder as my executable.
  5. Ves
    Admin
    Ves avatar
    2879 posts

    Posted 29 Aug 2011 Link to this post

    Hi Bradley,

    The assemblies from RadControls for Winforms suite are installed in the GAC by the installer. In order to get them copied to the local Bin folder (thus enabling XCopy deployment) you need to set the CopyLocal attribute to true. Please, find more details in this help topic:

    http://www.telerik.com/help/winforms/installation-deployment-and-distribution-application-deployment.html


    Best regards,
    Ves
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  6. Bradley Lane
    Bradley Lane avatar
    22 posts
    Member since:
    Aug 2012

    Posted 29 Aug 2011 Link to this post

    Hi Ves,

    Copy Local is already set to true for all my Telerik References.

    Any other suggestions?

    Regards,
    Brad
  7. Ves
    Admin
    Ves avatar
    2879 posts

    Posted 01 Sep 2011 Link to this post

    Hello Bradley,

    In order to use RadChart for Winforms you need the Telerik.WinControls.RadChart assembly. No other assembly is needed, so ensuring this one is available in your application's folder should suffice. Please, make sure Telerik.WinControls.RadChart is copied with all the other files, needed by your application.


    Regards,
    Ves
    the Telerik team

    Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

  8. Oleg
    Oleg avatar
    2 posts
    Member since:
    Dec 2013

    Posted 05 Dec 2013 Link to this post

    I have the same issue, has anyone solved this KERNELBASE.dll, problem, on a simple winforms app I added a rad form and a rad grid
    thats it, then I try to open the exe on a another computer and get the same error, does not happen on my dev workstation
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