Web App Mobile Testing Automation - issue with iPhone 5 Safari 7

[Raju]

Hello,

I am just exploring Telerik javascript based automation framwork to automate our web application on mobile (trial version). My server (testrunner/WebAgent/MessageServer) is running on Window 8 2008 R2 (Chrome browser). When I try to connect to testrunner using iphone 5 mobile Safari 7 browser, it hangs on the UI and always shows progress message as "Connecting to Telerik testing". It works fine for chrome browser on the same mobile.

Please help.

Regards,
Raju

[Ivaylo]

Hello Raju,

Please excuse me for the delayed reply.
From what you are describing it seems this might be connectivity issue.  Please make sure the TCP port 8081 is opened on your server. If this cannot be opened or is used by another program you can always change the port using the following cmd command:

tmtest server --test-runner-port 8085 --message-server-port 8081 --launch-test-runner

You will get the following confirmation in the cmd prompt:

Test Runner available at http://192.168.46.37:8085/testrunner
Web Agent available at http://192.168.46.37:8085/
Message Server available at ws://192.168.46.37:8081

As well as the confirmation via web as the screenshot attached.
Please note to use the IP address instead of a host name when connecting with the iPhone device.


Regards,
Ivaylo
Telerik

 

 

[Raju]

Hello Ivaylo,

Thanks for your reply.
If there are some connectivity issue then same should also be true for Chrome browser on same iphone 5 device. It works fine for chrome browser, issue is only with Safari.

Regards,
Raju

[Ivaylo]

Hello Raju,

You are right, I didn't notice this is the same device. In this case could you please delete the History, Cookies and Data and give it a try again. If you are still experiencing the same issue please provide the output from the Web Inspector so we can review this further. You can locate the Web Inspector from Settings>Safari>Advanced. Refer to the screenshot attached.

Regards,
Ivaylo
Telerik