Upload dialog in IE8

5 posts, 0 answers
  1. Martin Roussel
    Martin Roussel avatar
    246 posts
    Member since:
    Jan 2010

    Posted 06 May 2014 Link to this post

    Hi, We are having an issue in IE8 (Telerik 2013.3 1324) where when we click the Upload button of the FileExplorer to make the Upload dialog appear, the InputBox and Select button are not visible and not responding on clicks. However, when we drag the dialog topbar to move the window, they finally appear on mouse click release. If we close the dialog and re-click the Upload button, everytime it's fine (We need the reload the page to make problem re-occur). I tried both EnableAsyncUpload options, played with skins, always same result. Using Compability Mode seems to solve this and we dont have this problem in Chrome,FF,IE11,Safari nor Opera. I have also attached a screenshot illustrating the problem. 

    here is the markup:
    <telerik:RadFileExplorer runat="server" ID="RadFileExplorer1" Height="125px"
              Width="100%" Skin="WebBlue" FilterTextBoxLabel="Filter By"
              meta:resourcekey="labFilterBy"
              EnableCreateNewFolder="False"
              EnableAsyncUpload="True" EnableOpenFile="False" ExplorerMode="FileTree"
              PageSize="50">  
                  <Configuration EnableAsyncUpload="true" MaxUploadFileSize="52428800"   />
    </telerik:RadFileExplorer>

    TIA
  2. Martin Roussel
    Martin Roussel avatar
    246 posts
    Member since:
    Jan 2010

    Posted 09 May 2014 Link to this post

    anyone?
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  4. Vessy
    Admin
    Vessy avatar
    1380 posts

    Posted 12 May 2014 Link to this post

    Hi Martin,

    I answered your post some days ago but it seams that for some reasons my answer did not make it through. For convenience I will paste my answer here:

    I tried to reproduce the shown issue, but to no avail. Could you, please, take a look over the video from my test here an see whether I am not leaving anything out? Can you isolate the issue into a simple fully runnable project and send it so we could investigate the problematic markup at hand?

    Looking forward to hearing from you,
    Vessy
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  5. Martin Roussel
    Martin Roussel avatar
    246 posts
    Member since:
    Jan 2010

    Posted 12 May 2014 Link to this post

    Thanks for the reply Vessy,

    I've look at your video and it seems that you're using Compatibility View. It also works for us when adding the URL in the Compatibility View Setting list. Can you try without it please?

    Also, can you attach the sample project you're showing off so I can test it out on our side?

    TIA
  6. Vessy
    Admin
    Vessy avatar
    1380 posts

    Posted 12 May 2014 Link to this post

    Hi Martin ,

    Please, excuse me for using Compatibility mode in my video - the control behaves as expected on my side both in Compatibility and Standard mode of IE8. I have recorded new video demonstrating how the Upload dialog behaves in IE 8 Standard mode - video.

    For my test I used the FileExplorer configuration provided in your first post, adding just paths configuration for the control (both with enabled and disabled AsyncUpload). I am attaching my test page to this message so you can try to reproduce the issue with it on your side.

    Kind regards,
    Vessy
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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