Upgrade subscription to receive Reporting?

13 posts, 0 answers
  1. Tyree
    Tyree avatar
    105 posts
    Member since:
    Dec 2006

    Posted 19 Apr 2007 Link to this post

    I apologize if this is the wrong forum for this but I find the offer in the last Newsletter to be rather confusing.

    I have a subscription for RadControls for ASP.NET with 256 days left. I see no option to upgrade on the Client.net. What exactly does this "upgrade" give me? Is it pro-rated for my subscription period?
  2. surfer
    surfer avatar
    585 posts
    Member since:
    Jul 2003

    Posted 19 Apr 2007 Link to this post

    I believe the most complete and up to date information is available here:
    http://blogs.telerik.com/blogs/vt/archive/2007/03/06/1007.aspx

    Some quotes (hopefully I do not pull this out of context)

    <quote>
    Some good news for existing customers – all Subscription holders WILL get updates for Windows Forms and Reporting AT NO COST till their subscription expires.
    </quote>

    So the way I read it, all customers with active subscription at the point of releasing the reporting tool (Apr, 23rd) will get free developer license for reporting as well.
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  4. Fani
    Admin
    Fani avatar
    18 posts

    Posted 20 Apr 2007 Link to this post

    Matt, indeed your understanding is correct. All customers with an active ASP.NET RadControls Subscription will receive complimentary licenses for RadControls for WinForms and Telerik Reporting.

    Robert, there is no need to purchase any upgrades. The RadControls for WinForms license is already added to your account. Telerik Reporting will be officially released on April 23 and will be automatically added to your account as well.


    Kind regards,
    Fani
    the telerik team

    Instantly find answers to your questions at the new telerik Support Center
  5. Tyree
    Tyree avatar
    105 posts
    Member since:
    Dec 2006

    Posted 20 Apr 2007 Link to this post

    Thanks guys, I didn't want to miss out on this!
  6. Daniel Plomp
    Daniel Plomp avatar
    130 posts
    Member since:
    Feb 2004

    Posted 24 Apr 2007 Link to this post

    Hi Telerik,

    I didn't see the Reporting suite inside my Client.net. Is this still not there due the problems with the update-script, or am I missing something?

    Daniel Plomp
  7. edgebyte
    edgebyte avatar
    19 posts
    Member since:
    Jun 2006

    Posted 24 Apr 2007 Link to this post

    I see a link to this:

    <admin>link removed for security purposes</admin>

    which is the trial Reporting.

    I believe I'm right in saying that's not right?

    Any idea on an ETA for the dev build?

    Cheers
    Tom
  8. Daniel Plomp
    Daniel Plomp avatar
    130 posts
    Member since:
    Feb 2004

    Posted 24 Apr 2007 Link to this post

    Yep, that's the trial and that seems not to be the final one.
    Maybe it's still uploading?

    Daniel
  9. Vassil Petev
    Admin
    Vassil Petev avatar
    1765 posts

    Posted 24 Apr 2007 Link to this post

    The Dev version of the Reporting tool is yet to show in your account, guys. Since this is the first version of the product there are some extra things we need to take care of.

    We will let you know here once the upgrades are complete.


    Regards,
    Rob
    the telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  10. efmWebmaster
    efmWebmaster avatar
    4 posts
    Member since:
    Aug 2006

    Posted 24 Apr 2007 Link to this post

    I still don't see the new controls added to my account, either. There are links to trial software, but not developer releases. Is it known when will the new Reporting and Prometheus controls be available in the account area? Is it just a patience issue?

    I'm real excited about this and maybe I just need to apply a bit more patience here :)

    (oops, I was composing my question while Rob was posting his.)

    Lynda
  11. Daniel Plomp
    Daniel Plomp avatar
    130 posts
    Member since:
    Feb 2004

    Posted 24 Apr 2007 Link to this post

    Nope... don't see it either.
    Just have some patient, I think :)
  12. Natalie Farah
    Admin
    Natalie Farah avatar
    170 posts

    Posted 24 Apr 2007 Link to this post

    Hello everyone,

    The Reporting and RadControls "Prometheus" for ASP.NET licenses have been added to the accounts of all clients with active subscriptions, so now you should see the download in the "My Purchases" section of your client.net.

    Sincerely yours,
    Natalie Farah
    the telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  13. David Mullings
    David Mullings avatar
    8 posts
    Member since:
    Sep 2005

    Posted 02 May 2007 Link to this post

    I just check my profile and I'm also missing a link to download reporting and Prometheus as well.
  14. Natalie Farah
    Admin
    Natalie Farah avatar
    170 posts

    Posted 03 May 2007 Link to this post

    Hi David,

    You did not see immediately the licenses for Prometheus and Telerik Reporting since you do not hold the licenses for ASP.NET and WinForms that you see, but are rather added as a developer by another person in your company. The license holder did receive the new products but you were not automatically added to them as a developer. The problem is fixed and now you should be able to download them from your My Purchases section. These new products will be added to the accounts of all other license developers by the end of the day today or tomorrow the latest.

    Greetings,
    Natalie Farah
    the telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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