Unresponsive Rad Controls

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  1. Wilco Rogers
    Wilco Rogers avatar
    3 posts
    Member since:
    May 2013

    Posted 09 May 2013 Link to this post

    Hello,

    I am having some trouble implementing a few of the controls. So far I've tried the RadEditor as well as the RadDateInput tools, and they both have the same issue: The controls themselves render on the page, but are unresponsive (I can not edit or select any of the formatting options). My first thought was this being an UpdatePanel issue (as there have been many posts about that) however pulling it out of my update panel doesn't fix the problem.

    Here is my instantiation of it in the ASP (I'm using a VB code behind FYI)

    <telerik:RadEditor ID="txtnotes" Runat="server" Width="800" Height="600">
                            <tools>
                            <telerik:EditorToolGroup Tag="MainToolbar">
                                <telerik:EditorTool Name="FindAndReplace" />
                                <telerik:EditorSeparator />
                                <telerik:EditorSplitButton Name="Undo">
                                </telerik:EditorSplitButton>
                                <telerik:EditorSplitButton Name="Redo">
                                </telerik:EditorSplitButton>
                                <telerik:EditorSeparator />
                                <telerik:EditorTool Name="Cut" />
                                <telerik:EditorTool Name="Copy" />
                                <telerik:EditorTool Name="Paste" ShortCut="CTRL+V" />
                            </telerik:EditorToolGroup>
                            <telerik:EditorToolGroup Tag="Formatting">
                                <telerik:EditorTool Name="Bold" />
                                <telerik:EditorTool Name="Italic" />
                                <telerik:EditorTool Name="Underline" />
                                <telerik:EditorSeparator />
                                <telerik:EditorSplitButton Name="ForeColor">
                                </telerik:EditorSplitButton>
                                <telerik:EditorSplitButton Name="BackColor">
                                </telerik:EditorSplitButton>
                                <telerik:EditorSeparator />
                                <telerik:EditorDropDown Name="FontName">
                                </telerik:EditorDropDown>
                                <telerik:EditorDropDown Name="RealFontSize">
                                </telerik:EditorDropDown>
                            </telerik:EditorToolGroup>
                            </tools>
                            <content>
                            </content>
                            <trackchangessettings canaccepttrackchanges="False" />
                        </telerik:RadEditor>

    I'm using ASP.NET 4.0 on the latest version of Chrome.

    Any suggestions?
  2. Rumen
    Admin
    Rumen avatar
    12849 posts

    Posted 10 May 2013 Link to this post

    Hi,

    Do you get a JavaScript error? If the editor or another control is loaded disabled this means that its scripts are not loaded due to a JavaScript error.

    Another reason could be that the editor is not loading its skin files. This issue is discussed in the following sticky note: Incorrect rendering of RadEditor when shown with AJAX in initially hidden parent.

    If you are unable to fix the problem, isolate it in a simple runnable project and send it for examination. You can use the support ticketing system to attach files.

    Best regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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