Unable to set up datalink server

2 posts, 0 answers
  1. Paramjit
    Paramjit avatar
    1 posts
    Member since:
    Dec 2014

    Posted 09 Dec 2014 Link to this post

    We are trying to set up data link server and data connector using given documentation on site. http://docs.telerik.com/platform/backend-services/features/data-connectors/setting-up-data-link-server

    We are getting error when trying to add URL in data connector. Could you provide us with some sample application or key points? We are really confused:(
    Any feedback will be helpful.
  2. Anton Dobrev
    Admin
    Anton Dobrev avatar
    539 posts

    Posted 10 Dec 2014 Link to this post

    Hi Paramjit,

    Could you please elaborate on the issues you are experiencing? What is the error you receive? This information would be helpful for identifying the problem and finding a resolution.

    Here are some common steps you could try on your side:
    • Open the URL of the data link server in your browser. If the server is properly configured, you will receive a JSON-formatted success result.
    • Verify with your network administrators if the address of the data link server is visible to the outside world. The Data Connector in Backend Services should be able to connect to this address in order to make a connection to the data link server and the database.
    I look forward to your reply.

    Regards,
    Anton Dobrev
    Telerik
     
    Everlive is now Telerik Backend Services, and is part of the Telerik Platform.
     
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