Unable to Install RadControls for ASP.NET AJAX Q1 2010

6 posts, 0 answers
  1. Ratnesh
    Ratnesh avatar
    5 posts
    Member since:
    Sep 2010

    Posted 22 Dec 2010 Link to this post

    Hi

    I am using windows 7 32 bit.

    I am unable to install RadControls for ASP.NET AJAX Q1 2010.

    Telerik RadControls Setup Wizard ended prematurely because of an error...." (see attached screen shot)
    Please do the needful at the earliest.

    Regards
  2. Erjan Gavalji
    Admin
    Erjan Gavalji avatar
    1455 posts

    Posted 22 Dec 2010 Link to this post

    Hi Ratnesh,

    Can you run the installer with logging enabled and send us the log so that we can check the reason for the installation error? Here are the details for that:

    • Open a command prompt;
    • Navigate to the folder, where the RadControls for ASP.NET AJAX installer is located;
    • Run the following command:
      msiexec /i [RadControlsInstallation.msiFileName] /limev Telerik.Web.UI.Install.log

    By the way, you might find the Installation Troubleshooting article useful too.

    As a side note, I noticed you're attempting to install the RadControls for ASP.NET AJAX Q1 2010 package. The latest version is Q3 2010 SP1. I suggest you'd give the latest version a try instead for it has a lot of new additions and fixes.

    Kind regards,
    Erjan Gavalji
    the Telerik team
    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Ratnesh
    Ratnesh avatar
    5 posts
    Member since:
    Sep 2010

    Posted 22 Dec 2010 Link to this post

    Unable to attch log file. It says  File is not of correct type. Try again.
  5. Erjan Gavalji
    Admin
    Erjan Gavalji avatar
    1455 posts

    Posted 22 Dec 2010 Link to this post

    Hi Ratnesh,

    Sorry for the omission. Please, open a formal support ticket to be able to send us a compressed ZIP with the log. A support ticket is better in terms of preserving sensitive information.

    Kind regards,
    Erjan Gavalji
    the Telerik team
    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
  6. Andreas
    Andreas avatar
    1 posts
    Member since:
    Jan 2011

    Posted 14 Jan 2011 Link to this post

    I had the same problem. The I realised that I hadn't enough disk space. After freeing some space it worked without a problem.
    Maybe the installer should check for enought disk space before installation?
  7. Erjan Gavalji
    Admin
    Erjan Gavalji avatar
    1455 posts

    Posted 17 Jan 2011 Link to this post

    Hi Andreas,

    Thanks for the update!
    Though the installers perform a check for disk space, these are not considering the actual file size needed. Keeping the long story short, I'm logging this to our backlog and I hope we will be able to implement a decent disk space check in one of the next official releases of RadControls.

    Kind regards,
    Erjan Gavalji
    the Telerik team
    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
Back to Top
UI for ASP.NET Ajax is Ready for VS 2017