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Unable to activate trial for Test Studio

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Andrea
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Andrea asked on 29 Dec 2016, 08:01 PM

Hi,

I did a manual download of Test Studio (I think due to computer security, the connection to the installation server didn't go through). I went to Manual Activation because trying to log in keeps saying "We couldn't log you in. The Telerik license server cannot be reached now."

I'm on the manual screen, I hit Get Activation Key and it takes me to Managed License Keys, says I have none, and doesn't have any button saying add a key or anything like I've seen in some examples. Where/How do I get the trial activation key?

 

Thank you

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Boyan Boev
Telerik team
answered on 02 Jan 2017, 09:36 AM
Hi Andrea,

There should a button "Add a key" in bottom left corner as it is described in this article.

Could you please send me a screen shot of that screen on your machine.

Thank you!

Regards,
Boyan Boev
Telerik by Progress
 
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