Thank you for contacting us.
In order to assist you best please elaborate a bit more on your scenario.
1. Do you use Test Studio or Telerik Testing Framework to automate RadRibbonButtons?
2. What is exactly incorrect with the tooltips? You can send us a screen shot.
3. A short video demonstrating the issue also might be useful, you can use Jing
in order to record the video.
Hope to hear from you soon.