Two RadToolTipManager problem.

4 posts, 0 answers
  1. Long
    Long avatar
    11 posts
    Member since:
    Jan 2007

    Posted 02 Jan 2009 Link to this post

    I have two RadToolTipManagers :

        <telerik:RadToolTipManager ID="RadToolTipManager1" runat="server"  RelativeTo="Mouse"
                                     OnAjaxUpdate="OnAjaxUpdate" Sticky="true"   MouseTrailing="false"
                        Position="MiddleLeft" Width="500px" Height="320px"
            Animation="None" Skin="Office2007" EnableViewState="False">

        <telerik:RadToolTipManager ID="RadToolTipManager2" runat="server"  RelativeTo="Mouse"
                                     OnAjaxUpdate="OnAjaxUpdate2" Sticky="true" 
            ManualClose="true" Modal="true"
                        Position="MiddleLeft" Width="850px" Height="620px"  MouseTrailing="false"
            Animation="None" Skin="Office2007" ShowEvent="OnClick">

    They have different target controls.Say RadToolTipManager1 takes care of controls 1-10, RadToolTipManager2 takes care of controls 20-30;
    The problem is:

    whenever I mouse over controls 1-10,  "OnAjaxUpdate" fired, AND "OnAjaxUpdate2" fired.
    whenever I click controls 20-30,  "OnAjaxUpdate" fired, AND "OnAjaxUpdate2" fired.
     which screw up the display.
    I'm looking for a simple way to solve the problem: Whenever I mouse over controls 1-10, ONLY "OnAjaxUpdate" fired,
     AND whenever I click controls 20-30, ONLY "OnAjaxUpdate2" fired.

    Please help.

    Thanks in advance,

  2. Svetlina Anati
    Svetlina Anati avatar
    2795 posts

    Posted 05 Jan 2009 Link to this post

    Hi Long,

    I tested a scenario with two RadToolTipManagers but there was not a problem with the OnAjaxUpdate events - please see the attached test demo. Please, download the demo, test in and modify it in order to reproduce the problem. Once you succeed, open a new support ticket and send it to us along with detailed explanations of the reproduction steps and the actual and desired behavior.

    Please, also note that the ManualClose and the Sticky properties are obsolete - they still can be used but we do not recommend this because problems may occur especially when using both of them in a combination because this scenario is not a valid one. I strongly recommend to use the new property which replaces them - the HideEvent property which is demonstrated here. Please, replace all the occurrences of the obsolete properties with the new ones and test again.

    All the best,
    the Telerik team

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  4. Mike
    Mike avatar
    338 posts
    Member since:
    Jun 2008

    Posted 01 Jan 2010 Link to this post

    Perfect!! Just what I was looking for!  





  5. Svetlina Anati
    Svetlina Anati avatar
    2795 posts

    Posted 04 Jan 2010 Link to this post

    Hello Mike,

    I am glad I could help. In case you experience any further problems, do not hesitate to contact us again.

    All the best,
    the Telerik team

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