TS crashes on loading performance test results

2 posts, 0 answers
  1. Alex
    Alex avatar
    5 posts
    Member since:
    Jun 2015

    Posted 23 Sep 2015 Link to this post

    Recently TS start crashing after performance test has ben run and performance test results are been loading. Unexpected error is happening and that's all what i got. No additional info/log is provided, so I have no idea what to tell more to open the support ticket.

    I'm running Windows Server 2998 R2, TS version 2015.2.723.0. Tests were ran on IE11 and Chrome 45.0.2454.99 m. Crashes on both as well. Fortunately, no data is lost, and after restarting TS i can get access to results.

    Restarting the studio and opening the results takes a long time as well, the results may be loading about 20 minutes or more. Performance is very poor.

     

    Any ideas how to solve this?

  2. Ivaylo
    Admin
    Ivaylo avatar
    750 posts

    Posted 28 Sep 2015 Link to this post

    Hello Alexander,

    What is the size of the performance result you are trying to open? If this is a large file you may be getting out of memory exceptions due to poor performance of the machine. The quickest way to solve the crash is to delete or move the performance results to another folder.

    Another option if you are running a 64 bit machine is to set the LARGEADDRESSAWARE flag on the Test Studio executable file.

    To do this requires that you have Visual Studio installed:

    1. Open a Visual Studio command prompt (the standard command prompt won’t have the path set properly), with admin privileges

    2. Enter “cd C:\Program Files (x86)\Telerik\Test Studio\Bin

    3. Enter “editbin /LARGEADDRESSAWARE Telerik.TestStudio.exe

    That should be it. To double check that it worked, you can (in the same command prompt) run:

    dumpbin /headers Telerik.TestStudio.exe

    You are looking for something ~12 lines down that says “Application can handle large (>2GB) addresses”



    Regards,
    Ivaylo
    Telerik
     
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