trial version message appearing

8 posts, 0 answers
  1. Keith Keller
    Keith Keller avatar
    1 posts
    Member since:
    Dec 2007

    Posted 01 Jul 2008 Link to this post

    Hello:

    I've noticed that periodically, my asp.net application will display a message stating that the telerik controls are an eval version and to click the link to buy the non demo version.  i don't know why this is happening because we have purchased the actual version (i have never installed the trial version).  the download link that you all emailed to me pointed me to:
    RadControls_for_ASP.NET_AJAX_2008_1_515_dev.exe

    i downloaded that file and installed it.
    the application was written using vs.net 2008 .net framework 2.0.  i referenced the telerick.web.ui dll in the "bin" folder and not the bin35 folder.

    why is this happening?  is there some additional file that I need to deploy to the web server to address this?  again.  it only happens every once and awhile.

    any thoughts????
  2. Peter
    Admin
    Peter avatar
    6637 posts

    Posted 01 Jul 2008 Link to this post

    Hi Keith,

    Could you please check what version is your Telerik.Web.UI binary that you use? From the solution explorer of your Visual studio, double-click on the Telerik.Web.UI.dll file in the bin and go to version. Check if there is "Trial" in the file description (attached is a screenshot for reference).


    All the best,
    Peter
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Sarlin
    Sarlin avatar
    2 posts
    Member since:
    Nov 2012

    Posted 01 Apr 2013 Link to this post

    Hello Peter, 

    I am having the same problem. I am using Sitefinity v4.4.2117.0. license. I followed the instructions provided to Keith and I found that there was a "Trial" in the file description and the Telerik.Web.UI.dll version is not the same as the sitefinity license version. Not sure, if is this also part of reason why the Trial message is still appearing?

    I provided a screenshot.  How do I resolve this?

    Thank you for your time, 

    Sarlin


  5. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 04 Apr 2013 Link to this post

    Hi Sarlin,

    Can you please clarify the scenario when you are getting the trial message on the page? Can you also clarify if the trial message appears when you use the RadControl on a Sitefinity page?

    Greetings,
    Kate
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  6. Sarlin
    Sarlin avatar
    2 posts
    Member since:
    Nov 2012

    Posted 05 Apr 2013 Link to this post

    Sure Kate, I am running a copy of our site on a dev environment with the Sitefinity Professional v4.4.2117.0 License.

    The Trial Version message attached is displayed when ever browsing the website. It doesn't occur in a predictable manner, seems to be random and occurs whenever submitting forms [ custom control ] or clicking links  any where around the site.

    Does this help?

    Thank you for your time, 
    Sarlin



  7. Randy Hodge
    Admin
    Randy Hodge avatar
    1 posts

    Posted 09 Apr 2013 Link to this post

    Hello Sarlin,

    We have an article in our documentation about activating a license:

    http://www.sitefinity.com/documentation/documentationarticles/installation-and-administration-guide/license-management/activating-a-license

    However, you should keep in mind a license file is only associated to one Sitefinity instance - or else said - one domain. In case you're running  the project on a different domain you will inevitably get trial messages, because the license is not associated to this domain. What most our customer do is to run their staging and development projects on a subdomain, because Sitefinity is licensed for one domain only, but doesn't have a limit for the subdomains, that may be using it. A really important thing to keep in mind is to have a mapping in the host file of the server  from the IP of the server to the domain:
    Example: 48.108.207.91 ( or 127.0.0.1 ) test.com
    And in the bindings for the site in IIS to enter the domain name again as host header - test.com.

    If you continue to have problems, please let us know.

    Regards,
    Randy Hodge
    the Telerik team
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  8. Firas
    Firas avatar
    3 posts
    Member since:
    Feb 2015

    Posted 16 Sep 2015 Link to this post

    how can i hide the trial message when i run my application without purchease telerik?
  9. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3602 posts

    Posted 17 Sep 2015 Link to this post

    Hello Firas,

    I have answered your question in your other thread and I suggest we keep further discussions on the matter there: http://www.telerik.com/forums/hide-trial-message.

    Regards,

    Marin Bratanov
    Telerik
     
    Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
     
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