Track Changes display font errors!

9 posts, 0 answers
  1. Vi
    Vi avatar
    8 posts
    Member since:
    Apr 2013

    Posted 09 Mar 2014 Link to this post

    Hi everybody !
    i run demos Editor - Track Changes, if i'm disable Track changes override, i can type my language Vietnamese with input method: telex and Character set: Unicode
    and it displays right. But if i enable Track changes override, it diplays wrong when i type my language.
    Is Rad Editor not supported for Unicode font?

     
  2. Vi
    Vi avatar
    8 posts
    Member since:
    Apr 2013

    Posted 09 Mar 2014 in reply to Vi Link to this post

    This is my image
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  4. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 12 Mar 2014 Link to this post

    Hi Vi,

    Using the Windows built-in Vitnamese language does not lead to the same problem. If the used input language is a third-party installation, please provide further information about how could this be investigated on our end. 

    Regards,
    Ianko
    Telerik
     

    DevCraft Q1'14 is here! Watch the online conference to see how this release solves your top-5 .NET challenges. Watch on demand now.

     
  5. Vi
    Vi avatar
    8 posts
    Member since:
    Apr 2013

    Posted 12 Mar 2014 in reply to Ianko Link to this post

    Hi Ianko!
    I don't understand. I used Unicode font (Arial, tahoma, time new roman). If Track changes override is diasable, the editor display right.
    if enable Track changes, it' wrong. You said using the windows built-in Vietnamese language does not lead to the same problem, could You detail more your guide for me?
  6. Vi
    Vi avatar
    8 posts
    Member since:
    Apr 2013

    Posted 12 Mar 2014 Link to this post

    Adn i used Unikey http://unikey.vn/vietnam/
    to type my language
  7. Vi
    Vi avatar
    8 posts
    Member since:
    Apr 2013

    Posted 12 Mar 2014 Link to this post

    And on my above image, first line on telerik editor display right when i disable track changes. the second line, it displays wrong when i enable track changes.
  8. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 17 Mar 2014 Link to this post

    Hi Vi,

    Thank you for getting back to me.

    Unfortunately I am unable to use the same third-party tool for the Vietnamese keyboard.

    Note that the Track Changes functionality does not depend on the specific language. The typed characters just appear in pure HTML formatted syntax.

    For example, when the tracking is enabled, the typed text is getting in <ins> tags to underline it. I suggest you trying if the keyboard used is supported with such underline formatting.

    Additionally, as I mentioned the MS out-of-the-box Vietnamese keyboard is working as expected, and I can only recommend using this one to ensure that it is supported.

    Regards,
    Ianko
    Telerik
     

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  9. Vi
    Vi avatar
    8 posts
    Member since:
    Apr 2013

    Posted 25 Mar 2014 in reply to Ianko Link to this post

    Hi Ianko!
    I think that when enable Track Changes, The Editor not support Unicode characters.So you can fix it in the next version?
  10. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 25 Mar 2014 Link to this post

    Hi Vi,

    Unfortunately, I am unable to reproduce such behavior on my end and due to that I am not able to log a proper bug report.

    I suggest trying to provide exact steps, which can be locally replicated and the descibed issue reproduced, so that I could examine this matter and log a suitable report on this matter.

    Regards,
    Ianko
    Telerik
     

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