Could you please provide us with a sample project that demonstrates the reported behavior? This will help us better understand your scenario and further investigate the reasons behind the issue.
In order to send us a zip file with your project, you will need to use our Support Ticketing system to start a new ticket. In its content you will be able to attach your project. Please make sure that you set the Product field of the ticket correctly. This will ensure that your request is handled in the best possible way.
Thank you for your kind cooperation.
Pavel R. Pavlov
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