Indeed, in MS Surface tablet the RadToolTip
is shown only after you hold down a few seconds. This issue is logged in our system as a future improvement of the control and we will implement it as soon as possible. However, you could set the ShowEvent
so that the first touch in this device will be respected as a click.
Concerning the issue that the tooltip disappears when a user releases hold, I was not able to reproduce it. Could you please check whether you reproduce the issue in our demo
of the RadToolTip
control and test your web page with the latest version of the RadControls (currently it is Q2 2013
What I can suggest at this point is that you set a value to the AutoCloseDelay
property of the control and see whether there is a change in the behavior. You could also review the HideEvent
property and check whether the tooltip will disappear even if ManualClose
option is used. You might find useful this article
related to the Server-Side API of the RadToolTip.
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed