Hello,
We have a grid view on a page with a ToolTip manger. The items are added to the ToolTipManager.TargetControls on ItemDataBound.
When the items are displayed in the page the following occurs:
FireFox/Chrome
Item1 -> ToolTip1
Item2 -> ToolTip2
Item3 -> ToolTip3
Item4 -> ToolTip4
Item5 -> ToolTip5
IE (7)
Item1 -> ToolTip5
Item2 -> ToolTip4
Item3 -> ToolTip3
Item4 -> ToolTip2
Item5 -> ToolTip1
Is this a known issue? I've checked the docs and we are doing everything properly according to your documentation.
Thanks,
Brian
We have a grid view on a page with a ToolTip manger. The items are added to the ToolTipManager.TargetControls on ItemDataBound.
When the items are displayed in the page the following occurs:
FireFox/Chrome
Item1 -> ToolTip1
Item2 -> ToolTip2
Item3 -> ToolTip3
Item4 -> ToolTip4
Item5 -> ToolTip5
IE (7)
Item1 -> ToolTip5
Item2 -> ToolTip4
Item3 -> ToolTip3
Item4 -> ToolTip2
Item5 -> ToolTip1
Is this a known issue? I've checked the docs and we are doing everything properly according to your documentation.
Thanks,
Brian
4 Answers, 1 is accepted
0
Brian
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answered on 09 Apr 2009, 11:16 PM
Halp!
0
Accepted
Hello Brian,
The only thing I can assume that is happening since I do not have your code is that you have sorted the grid and you have not updated the RadToolTipManager as well. This will reflect in having the old values in the TargetControls collection and can be the reason for the issue. If so, please make sure that the TargetControls collection gets updated as explained in the demo below:
http://demos.telerik.com/aspnet-ajax/tooltip/examples/targetcontrolsandajax/defaultcs.aspx
If this is not the case, please prepare a sample, fully runnable demo (use Northwind or a fake datasource), open a new support ticket and send it to me along with detailed reproduction steps and explanations and I will do my bets to help.
All the best,
Svetlina
the Telerik team
Check out Telerik Trainer , the state of the art learning tool for Telerik products.
The only thing I can assume that is happening since I do not have your code is that you have sorted the grid and you have not updated the RadToolTipManager as well. This will reflect in having the old values in the TargetControls collection and can be the reason for the issue. If so, please make sure that the TargetControls collection gets updated as explained in the demo below:
http://demos.telerik.com/aspnet-ajax/tooltip/examples/targetcontrolsandajax/defaultcs.aspx
If this is not the case, please prepare a sample, fully runnable demo (use Northwind or a fake datasource), open a new support ticket and send it to me along with detailed reproduction steps and explanations and I will do my bets to help.
All the best,
Svetlina
the Telerik team
Check out Telerik Trainer , the state of the art learning tool for Telerik products.
0
Brian
Top achievements
Rank 1
Rank 1
answered on 15 Apr 2009, 04:37 AM
Thank you so much for the reply, that was indeed the case. You guys have the fastest and most accurate response time of any company I've worked with. You rule!
Thanks Again!
Thanks Again!
0
Hi Brian,
I am glad I could help in your implementation and without wasting your time for creating a reproduction demo. We are really happy to hear that our customers are satisfied with our service! In case you need furher assistance, do not hesitate to contact us again,
Greetings,
Svetlina
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
I am glad I could help in your implementation and without wasting your time for creating a reproduction demo. We are really happy to hear that our customers are satisfied with our service! In case you need furher assistance, do not hesitate to contact us again,
Greetings,
Svetlina
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.