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Tooltified grid Response.Write Error

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Mario
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Mario asked on 09 Oct 2009, 01:50 PM
Hi,

i got following runtime error while testing the tooltips made by the tooltipmanager:

Microsoft JScript runtime error: Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.
Details: Error parsing near 'Telerik.Web.UI 2009.'.

This error appears unpredictable when i go through all the controls i targeted with my tooltipmanager. On mouseover the tooltip opens and the loading image appears then it crashes. But there was a number of succeeded tooltips befor showing/doing the same.

Maybe is there a problem with my Version of Telerik RadControls for AJAX Q1 2009 and the tooltipified grid?

cheers, uspec

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Veli
Telerik team
answered on 15 Oct 2009, 06:31 AM
Hi Mario,

Are you using Response.Write()? Note that the tooltip uses its own AJAX callbacks to dynamically created the tooltip content when showing, which is not compatible with Response.Write(). Consider sending us some sample code, if the problem persists.

All the best,
Veli
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Mario
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answered on 03 Nov 2009, 06:02 PM
Hi,

i rebuilt my grid in a new solution, but it also failed.

Here i uploaded it for you:

WebTestRadToolTipManager Solution

I want to apply a tooltip with the RadToolTipManager to the whole Griditem and not only one GridDataItem.

Is it possible that it's bugged using it on a GridItem instead of a GridDataItem?
Did you try to apply a tooltip to a GridItem?

I'm not using Response.Write() anywhere as u see in my test solution.

thanks Mario.
0
Veli
Telerik team
answered on 04 Nov 2009, 04:11 PM
Hi Mario,

Thank you for the sample project, but I am not sure I understand your question. What do you mean by apply a tooltip with the RadToolTipManager to the whole Griditem and not only one GridDataItem ? GridItem is the generic item class that all the other items inherit from. If you mean to add a tooltip to the GridHeaderItem too, note that tooltips can be added only to items that have ID's. GridHeaderItem does not have an ID and renders a <TR> element without any client ID, hence, you cannot attach a tooltip to it.

If this is not what you meant, could you, please explain.

Sincerely yours,
Veli
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Mario
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answered on 04 Nov 2009, 04:17 PM
hi,

No i dont apply the tooltip to any header items, but thx for info.

please check my sampleproject and test the tooltips. Normally you should get the error as i posted.

cheers Mario
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Veli
Telerik team
answered on 05 Nov 2009, 01:54 PM
Hi Mario,

Testing your project gives me correct results, i.e. my tooltip appears on every row. Do you have any particular steps we can take to reproduce any misbehavior?

Greetings,
Veli
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Mario
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answered on 06 Nov 2009, 12:21 PM
Using IE 8.0.6001.18702 is the problem, working correct in Firefox.

shouldnt this IE 8 version be able to handle these ajax functionality?

but thx for help!

greetings, mario
0
Sebastian
Telerik team
answered on 06 Nov 2009, 01:57 PM
Hello Mario,

Can you verify that you are using the latest version 2009.3.1103 of RadControls for ASP.NET AJAX in your project? If not, migrate to it following the instructions from this KB article.

Also note that we introduce full support for IE8 browser since Q1 2009 SP1 of the suite (v2009.1.402).

Regards,
Sebastian
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Mario
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answered on 17 Nov 2009, 12:38 PM
hi,

u can see the used telerik dll in my test solution i preveously linked in this thread.

now i have updated the telerik libraries in my solution to the current version 2009.3.1103.35.

i removed the old Telerik.Web.UI.dll in the folder manually and replaced it manually with:

Telerik.Web.Design.dll
Telerik.Web.UI.dll
Telerik.Web.UI.xml

as descibed in your article and set the references again of both dll files.

I didnt change anything in the gac, because there was nothing installd by an installer.

But the Response error still occur in internet explorer 8. (still working fine in firefox)

mario

0
Sebastian
Telerik team
answered on 19 Nov 2009, 03:42 PM
Hello Mario,

Is it possible that some firewall breaks the AJAX in this particular case? Furthermore, confirm that the html produces on the page is XHTML compliant. If the issue persists, isolate a working version of your project that reproduces it and send it attached to a support ticket. We will review it and will get around to you with more info on the subject.
 
Best regards,
Sebastian
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