ToolBar disappears. Pb with Flash?

[viex]

Hi,

I have a problem on one page:
The toolbar does not appear when I focus on the editor in edit mode.

The page layout contains 6 editors.
One editor contains a flash movie.
If I remove the flash movie, the toolbar re-appears.

So, is there an incompatibility with flash?

for information, here is my config file :

<configuration>
  <property name="AllowThumbGeneration">True</property>
    <property name="AllowScripts">True</property>
  <property name="ConvertToXhtml">True</property>
  <property name="EnableDocking">False</property>
  <property name="ShowHtmlMode">True</property>
  <property name="ShowPreviewMode">False</property>
  <property name="StripAbsoluteAnchorPaths">False</property>
  <property name="StripAbsoluteImagesPaths">False</property>
  <property name="ToolbarMode">PageTop</property>
    <property name="EnableServerSideRendering">False</property>   
  <property name="ToolsWidth">800px</property>
  <property name="CacheLocalization">True</property>
  <property name="ConvertFontToSpan">True</property>
  <property name="EnableClientSerialize">False</property>
  </configuration>

Thank you...

Best Regards,
Sylvain

[George]

Hi Olivier,

Please review the following help article that describes how to achieve the desired behavior:
http://www.telerik.com/help/radeditormoss/?AllowFlashMedia.html


I hope this helps.

Kind regards,
George
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[viex]

Hi George,

There is no problem with the insertion of a flash video.

The problem is that when there is a flash video inserted in the editor, I can't see the toolbar the next time I edit the page...

Regards,
viex

[George]

Hi Olivier ,

In order to reproduce the problem on our side we will need the problematic editor's HTML content. Would it be possible for you to send it to us? Once we are able to reproduce the problem, we will do our best to provide a solution.


Sincerely,
George
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[viex]

Hi George,

Here is the content of the problematic HTML Zone :

<object id="Suresnes" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=8,0,0,0" height="326" width="352" align="middle" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000">
<param name="allowScriptAccess" value="sameDomain" >
<param name="movie" value="http://portal.inet.grs.net/grs/surval/fr/PublishingImages/Suresnes.swf" >
<param name="quality" value="high" >
<param name="bgcolor" value="#ffffff" >
<embed src="http://portal.inet.grs.net/grs/surval/fr/PublishingImages/Suresnes.swf" quality="high" bgcolor="#ffffff" width="352" height="326" name="Suresnes" align="middle" allowscriptaccess="sameDomain" type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/go/getflashplayer" />
</object>

Best regards,
Viex

[George]

Hi Olivier,

I tried to reproduce the problem on my side, but to not avail - in my scenario I used six editor configured like follows and in one of them I put the flash content.

<configuration>
  <property name="AllowThumbGeneration">True</property>
    <property name="AllowScripts">True</property>
  <property name="ConvertToXhtml">True</property>
  <property name="EnableDocking">False</property>
  <property name="ShowHtmlMode">True</property>
  <property name="ShowPreviewMode">False</property>
  <property name="StripAbsoluteAnchorPaths">False</property>
  <property name="StripAbsoluteImagesPaths">False</property>
  <property name="ToolbarMode">PageTop</property>
    <property name="EnableServerSideRendering">False</property>   
  <property name="ToolsWidth">800px</property>
  <property name="CacheLocalization">True</property>
  <property name="ConvertFontToSpan">True</property>
  <property name="EnableClientSerialize">False</property>
  </configuration>


Please open a support ticket and send us more information:

• screenshots
• control's version
• browser version

Once we are able to reproduce the problem on our side we will do our best to provide a solution as soon as possible.

Sincerely,
George
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center