TFS Sync Hangs

8 posts, 1 answers
  1. Eric Moore
    Eric Moore avatar
    25 posts
    Member since:
    Mar 2010

    Posted 19 Dec 2011 Link to this post

    Good evening,
    It seems like my TFS sync is hanging. I only have 2 sprints with 24 stories and maybe 15 tasks setup. I don't have any file attachments or anything that I can foresee making a large file size. I started the sync remotely and found that it was taking too long, so I tried again once I got to my local network. It was still reporting that it was syncing. I can't seem to find a way to manually stop it. I tried restarting the TeamPulse service and even tried fully rebooting my server. When I log back into TeamPulse it still says it's trying to sync. It's been over 2 hours. Am I just being impatient?



    Eric
  2. Answer
    Kamen Ivanov
    Admin
    Kamen Ivanov avatar
    55 posts

    Posted 20 Dec 2011 Link to this post

    Hello Eric Moore,

    We are sorry that you experience that issue. Can you try to stop it using the following link: http://<your server name>:9898/Services/DataService.svc/ResetProjectSyncStatus?ProjectID=<projectID> and let us know if that did the job?

    You can see your projectID by opening the project and see what is the number right after "#/Project/".

    If you experience any further problems do not hesitate to write again.

    Regards,
    Kamen Ivanov
    the Telerik team
    New TeamPulse release is here!
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  3. Eric Moore
    Eric Moore avatar
    25 posts
    Member since:
    Mar 2010

    Posted 20 Dec 2011 Link to this post

    Bingo! That worked perfectly, thank you.

    Eric
  4. Kamen Ivanov
    Admin
    Kamen Ivanov avatar
    55 posts

    Posted 21 Dec 2011 Link to this post

    Hi Eric Moore,

     I'm happy to hear that your problem is now solved. Enjoy using TeamPulse.

    Greetings,
    Kamen Ivanov
    the Telerik team
    New TeamPulse release is here!
    Want to know what’s New and how TeamPulse could help you better tight with your clients?
    Reserve a seat for the TeamPulse R3 Webinar today!
  5. Tony
    Tony avatar
    18 posts
    Member since:
    Jul 2012

    Posted 13 May 2013 Link to this post

    Would you expect this solution to still work with the latest release of TeamPulse ?
  6. Kamen Ivanov
    Admin
    Kamen Ivanov avatar
    55 posts

    Posted 14 May 2013 Link to this post

    Hi Tony,

     Thank you for your interest in TeamPulse.

    Regarding your question, yes this solution still works in the latest release of TeamPulse. You can find an article related to that in our documentation here.

    If you have any other questions do not hesitate to contact us again.

    Regards,
    Kamen Ivanov
    the Telerik team
  7. Steve
    Steve avatar
    1 posts
    Member since:
    Feb 2013

    Posted 19 Dec 2013 Link to this post

    Actually, this does still work, but the URL is wrong. The method has moved to SynchronizationService.svc


  8. Diana
    Admin
    Diana avatar
    24 posts

    Posted 20 Dec 2013 Link to this post

    Hi,

    with the latest version of TeamPulse 2014.R3 SP1 we still support http://[server]:[port]/Services/DataService.svc/ResetProjectSyncStatus?ProjectId=[project ID]. The SynchronizationService doesn't have such method currently.

    If you have any other questions do not hesitate to contact us again.

    Regards,
    Diana
    Telerik
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