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TFS Sync Hangs

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TFS Integration
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Eric Moore
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Eric Moore asked on 20 Dec 2011, 05:09 AM
Good evening,
It seems like my TFS sync is hanging. I only have 2 sprints with 24 stories and maybe 15 tasks setup. I don't have any file attachments or anything that I can foresee making a large file size. I started the sync remotely and found that it was taking too long, so I tried again once I got to my local network. It was still reporting that it was syncing. I can't seem to find a way to manually stop it. I tried restarting the TeamPulse service and even tried fully rebooting my server. When I log back into TeamPulse it still says it's trying to sync. It's been over 2 hours. Am I just being impatient?



Eric

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Kamen Ivanov
Telerik team
answered on 20 Dec 2011, 03:56 PM
Hello Eric Moore,

We are sorry that you experience that issue. Can you try to stop it using the following link: http://<your server name>:9898/Services/DataService.svc/ResetProjectSyncStatus?ProjectID=<projectID> and let us know if that did the job?

You can see your projectID by opening the project and see what is the number right after "#/Project/".

If you experience any further problems do not hesitate to write again.

Regards,
Kamen Ivanov
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Eric Moore
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answered on 20 Dec 2011, 04:12 PM
Bingo! That worked perfectly, thank you.

Eric
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Kamen Ivanov
Telerik team
answered on 21 Dec 2011, 10:04 AM
Hi Eric Moore,

 I'm happy to hear that your problem is now solved. Enjoy using TeamPulse.

Greetings,
Kamen Ivanov
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Tony
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answered on 13 May 2013, 10:22 PM
Would you expect this solution to still work with the latest release of TeamPulse ?
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Kamen Ivanov
Telerik team
answered on 14 May 2013, 06:39 AM
Hi Tony,

 Thank you for your interest in TeamPulse.

Regarding your question, yes this solution still works in the latest release of TeamPulse. You can find an article related to that in our documentation here.

If you have any other questions do not hesitate to contact us again.

Regards,
Kamen Ivanov
the Telerik team

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Steve
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answered on 19 Dec 2013, 08:38 PM
Actually, this does still work, but the URL is wrong. The method has moved to SynchronizationService.svc


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Diana
Telerik team
answered on 20 Dec 2013, 09:57 AM
Hi,

with the latest version of TeamPulse 2014.R3 SP1 we still support http://[server]:[port]/Services/DataService.svc/ResetProjectSyncStatus?ProjectId=[project ID]. The SynchronizationService doesn't have such method currently.

If you have any other questions do not hesitate to contact us again.

Regards,
Diana
Telerik

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TFS Integration
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Eric Moore
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Kamen Ivanov
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Eric Moore
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Tony
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Steve
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Diana
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