I am working with Test Studio and trying to get my company to purchase this software for our internal testing needs; I am still learning though, and now I have also to overcome some strange but hard technical difficulties.
I recently switched from an older machine to a new one, so I moved from a Windows 7 laptop (64bit, i3 CPU, 4 GB RAM) to a Windows 10 one (64bit, i5 CPU, 8 GB RAM + SSD HDD); this new machine proved to be obviously faster and more reliable than the other one under any circumstance, as it was never used before but just freshly updated to latest versions of drivers and OS.
I saved on a external HDD the whole folder from the older system which carried all of the (working) tests I created there and pasted it in my new computer.
I reinstalled and updated Test Studio, the 3 browsers I was testing (Chrome, Firefox and Explorer 11) to their most recent versions. I was also pleased to see that Test Studio could recognize the folder created on the older system and import the test plan and their relative resources inside the interface in the new PC.
I installed the plug-ins, extensions, all the desired add-ons for the three browsers to work with Test Studio, on replay as well as on record side.
I started working on Test Studio and here came the disaster: I am having a terrible performance, the program runs ok while not testing, but the real problems starts when doing so.
----LAUNCHING EXISTING TESTS:
Chrome: seems to execute the test at first but then highlights all the wrong places of the web apps and runs slowly
Firefox: doesn't run the test, opens a window and then remains stuck at "preparing browser for automation"
Explorer11: seems to execute the test but highlights all the wrong places of the web apps and runs slowly
----RECORDING NEW TESTS (sometimes it even crashes before launch stuck at "Launching recorder..."):
Chrome: runs incredibly slow, even when staying still with mouse, moves herratically the red highlighting tool everywhere around the web page components and goes as far as filling up my system memory and forcing me to close the browser to stop.
Firefox: opens a new window, but shows the message "Please verify that the Test Studio Recorder extension is installed and enabled in your browser." I knew I did, but I even checked again as this happened: I have "Test Studio Automation" and "Test Studio Recorder" correctly installed and enabled at the moment of execution.
Explorer11: it seems to work somewhat well, surely the best of the three, it starts as a normal test recording and I even manage to highlight parts of the site correctly and even access the context menu, but after a while the highlighting tool starts moving on its own and I can't use the menu effectively anymore.
I tried uninstalling Test Studio, reinstalling it, disabling-removing-redownloading all the extensions but nothing happens.
Is this a known issue? I tried to find a solution in other threads, but I've gone just as far as discovering which .NET framework version I am running and it's the 4.6.1.
I would really appreciate a hand on this because working is becoming very difficult here.
Thank you very much in advance for any recommendation and, hopefully, a solution.
Until next time.