Telrik controls rendering issue in IE 11

4 posts, 0 answers
  1. Shubhanshu
    Shubhanshu avatar
    2 posts
    Member since:
    Dec 2014

    Posted 26 Dec 2014 Link to this post

    Hi,

    Our application is facing issues in when its trying to render a page with telerik controls in ie11. We have also performed few solutions but still the window blanks out in ie11. 

    Please find the Document attached with the screenshots for detailed explanation. Looking forward to the solution soon.
  2. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 26 Dec 2014 Link to this post

    Hello Shubhanshu,

    Testing with the Overview demo of the RadAjaxPanel, the issue is not reproducible.

    It would be helpful if you could provide some more details about the configuration that leads to the issue. Or event better, a simple, locally runnable solution with which to locally reproduce the encountered issue and investigate it.

    Also, could you verify if you are using a recent version of the Telerik UI for ASP.NET AJAX, if it is older than the IE11 browser's release date it would be expected some incompatibility issues to be introduced. IF the last is the case, I recommend considering to upgrade with the latest available version.

    Regards,
    Ianko
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Shubhanshu
    Shubhanshu avatar
    2 posts
    Member since:
    Dec 2014

    Posted 12 Jan 2015 in reply to Ianko Link to this post

    Thanks Lanko for the reply currently we are using the following version for our application:
    2010.3.1317.35
    Meanwhile let me check if we can come up with a runnable solution for further investigation.
  5. Ianko
    Admin
    Ianko avatar
    1535 posts

    Posted 13 Jan 2015 Link to this post

    Hi Shubhanshu,

    Thank you for the additional details.

    Note that the used version is released before the existence of IE11 browser and it is expected such incompatibility issues to be introduced. There is no approach to firmly support browser versions that has not been available for testing.

    It is always recommended using the latest available version of the Telerik UI for ASP.NET AJAX suite to be sure that the most recent browser versions are officially supported.

    Regards,
    Ianko
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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