Telerik Web Installer stuck at 99% ("removing backup files")

2 posts, 0 answers
  1. a a
    a a avatar
    1 posts
    Member since:
    Nov 2004

    Posted 08 Mar Link to this post

    Hi, I saw the warning message that there was a break in the Telerik update code, so I downloaded the new installer and started installing it.

    I only selected Telerik Just Decompile (together with integration in VS 2015) and it started working.

    After the download bar was complete it started installing it ("installing Telerik Just Decompile Q1 2016" and it went all the way to the end of the green bar, where is now stuck at 99% at the "removing backup files" stage. It's been like so for like 20 minutes.

    I see very little CPU activity for the TelerikWebInstaller.exe process (ranging from 1 to 5) with a RAM usage of about 75-80Mb.

    Is it a known bug? Should I stop the installer or keep waiting?


  2. Steliyan
    Steliyan avatar
    43 posts

    Posted 10 Mar Link to this post


    This is not a known issue. The problem is most likely related to Windows Installer, not Telerik ControlPanel itself.

    Did the installation succeeded or you cancelled it? If so, did you try manually installed JustDecompile using the MSI installer?

    Looking forward to your response.

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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