Telerik Update makes Visual Studio to freeze

2 posts, 0 answers
  1. Rene
    Rene avatar
    5 posts
    Member since:
    Aug 2015

    Posted 12 Sep 2015 Link to this post

    Hi,

    we try to update with the VS Extension by clicking "Upgrade Wizard" from our current 2015.2.805.545 Dev Version to the newest 902 version.

    After a few minutes Visual Sutdio freezes on "Copy Globalization files" from Telerik.
    I try to wait the whole night, checked for this this morning but no change.

     

    Any ideas?

  2. Yana
    Admin
    Yana avatar
    60 posts

    Posted 14 Sep 2015 Link to this post

    Hello Rene,

    I am sorry to hear you have experienced issues upgrading your project.

    We have tried to reproduce the described behaviour on our side but without success. However, we are working on locating where the exact problem is. Could you please help us to further investigate the issue by confirming the following:

    1. What version of UI for ASP.NET MVC Visual Studio extensions do you use? You could check it into the Visual Studio About page (Visual Studio -> Help menu -> About Microsoft Visual Studio page)
    2. Could you please send us a project where this behavior is reproducible?
    3. Could you please send to us the activity log file when Visual Studio freezes?
    - Run Visual Studio with logging by using the /Log switch
    - Try to upgrade your project and reproduce the issue
    - In Windows Explorer navigate to %appdata%\Microsoft\VisualStudio\14.0
    - Find the ActivityLog.xml and send it to us

    Meanwhile, I would suggest you give another chance to our Upgrade wizard but this time to skip updating the editor templates (if they exist). Please take a look at the attached 
    skip-editor-templates-settings.png image which will help you to achieve this. 

    We are looking forward to receiving your response.

    Regards,
    Yana
    Telerik
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