telerik:RadMaskedTextBox acting funky without Compatibility View

9 posts, 0 answers
  1. SSirica
    SSirica avatar
    50 posts
    Member since:
    Jan 2007

    Posted 17 Mar 2011 Link to this post

    I have a web site that uses the telerik:RadMaskedTextBox for the input of telephone numbers and social security numbers.  I recently upgraded my machine to IE9 and started observing some odd behavior.  FYI I can reproduce the issue on your Demo site as well.  Here's what I observed.  With the IE broswer not in Compatibility View mode, go to the Input: RadMaskedTextBox: First Look section of your Demo site.  Change the "Select Mask" to SSN.  Set focus to the Input Box.  Start typing a number.  The number will show up then when you type the next number the box will reset and start typing in the 2nd character location totally losing the 1st number that was typed.  Change the browser to Compatibility View and the InputBox works as expected.

    I hope I explained this properly so you can reproduce and fix.  If not, let me know and I will try and do some kind of a screen capture video thing to try showcase this issue.

    Thanks
    Steve
  2. Martin
    Admin
    Martin avatar
    811 posts

    Posted 18 Mar 2011 Link to this post

    Hello SSirica,

    I was able to reproduce the issue locally and confirm that RadMaskedTextBox does not behave as expected in this scenario. I have forwarded your report to our developers for further investigation. Unfortunately, I can not provide you with exact estimate about when the problem will be fixed. However, you can follow the status of the issue in our public issue tracking system.

    Kind regards,
    Martin
    the Telerik team
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Gina
    Gina avatar
    1 posts
    Member since:
    May 2011

    Posted 20 May 2011 Link to this post

    Hello

    I have same problem and i want to now how was solved. You can help me please?
  5. SSirica
    SSirica avatar
    50 posts
    Member since:
    Jan 2007

    Posted 23 May 2011 Link to this post

    I'll be honest with you I'm not 100% sure.  I think I might have put code in the web.config to force IE into compatibility mode.  According to Telerik these issues have been fixed in version ASP.NET AJAX 2011.1 413. 

    Good luck.
    Steve
  6. Martin
    Admin
    Martin avatar
    811 posts

    Posted 24 May 2011 Link to this post

    Hello Gina,

    The RadMaskedTextBox typing problems were fixed as follows:

    • For IE9 -> in the Q1 2011 SP1 (2011.1.413) release.
    • For IE6/7 -> in the Q1 2011 SP2 (2011.1.519) release.

    Please ensure that you are using the latter and let me know whether further assistance is needed.

    All the best,
    Martin
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

  7. Dusty
    Dusty avatar
    8 posts
    Member since:
    May 2007

    Posted 08 Nov 2011 Link to this post

    We have been noticing this same issue lately.  When in IE9 in non-compatibility mode, entering in a phone number into the RadMaskedTextBox repeats every number as you type.  I saw this post saying it had been fixed, but we are using the latest version of Telerik controls - 2011.2.915.40.  And it still seems to be an issue for all users.  I would just switch them to compatibility mode, but we have developed the app for non-compatibility mode.

    Thanks for your help,
    Dusty
  8. Martin
    Admin
    Martin avatar
    811 posts

    Posted 09 Nov 2011 Link to this post

    Hello Dusty,

    I have tried to reproduce the issue utilizing this online example of the product, but without success. Could you please give it a try and let me know whether I miss something obvious?

    Regards,
    Martin
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
  9. Laura
    Laura avatar
    7 posts
    Member since:
    Feb 2008

    Posted 21 Nov 2011 Link to this post

    I also see this behavior in Google Chrome.
  10. Martin
    Admin
    Martin avatar
    811 posts

    Posted 23 Nov 2011 Link to this post

    Hello Laura,

    I have tried to reproduce the issue on this online demo using Chorme 15.0.874.121. However RadMaskedTextBox controls (both single and multiline) behaved as expected. Could you please confirm that?

    Regards,
    Martin
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
Back to Top
UI for ASP.NET Ajax is Ready for VS 2017