Telerik RADEditor remnants

[Christiaan]

We've uninstalled Telerik RADEditor from our Sharepoint 2010 environment. The features were deactivated and uninstalled. The solution was retracted and uninstalled. But we still see remnants of the RADEditor on one of our front ends. This is the message we receive when we try to add a new task to a list:

Server Error in '/' Application.

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Could not find a part of the path 'c:\_wpresources\RadEditorSharePoint\5.5.1.0__1f131a624888eeed\Resources\ListToolsFile.xml'.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'c:\_wpresources\RadEditorSharePoint\5.5.1.0__1f131a624888eeed\Resources\ListToolsFile.xml'.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[DirectoryNotFoundException: Could not find a part of the path 'c:\_wpresources\RadEditorSharePoint\5.5.1.0__1f131a624888eeed\Resources\ListToolsFile.xml'.] System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +239 System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) +2580 System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) +138 System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) +94 System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) +121 System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) +65 System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver) +76 System.Threading.CompressedStack.runTryCode(Object userData) +118 System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) +0 System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state) +122 System.Xml.XmlTextReaderImpl.OpenUrl() +5027836 System.Xml.XmlTextReaderImpl.Read() +152 System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +165 System.Xml.XmlDocument.Load(XmlReader reader) +134 System.Xml.XmlDocument.Load(String filename) +95 Telerik.Web.UI.RadEditor.get_ToolsFileContent() +331 Telerik.Web.UI.ToolsFileLoader.LoadColors(EditorColorCollection colors) +67 Telerik.Web.UI.RadEditor.LoadToolsFile(Boolean loadOnlyEmptyCollections) +179 Telerik.SharePoint.RadTextField.OnLoad(EventArgs e) +65 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Control.LoadRecursive() +191 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

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Version Information: Microsoft .NET Framework Version:2.0.50727.4961; ASP.NET Version:2.0.50727.4955 

Where do we remove the references so this doesn't appear? I don't see any references in the master pages or web.config. Any help is appreciated.

Thanks!

[Stanimir]

Hello Christiaan,

Here is what I suggest you to do:

1. Install RadEditor for MOSS again.
2. Disable all RadEditor for MOSS features: Using RadEditor in List Items, Using RadEditor in Web Content Management scenario
3. Then uninstall RadEditor for MOSS: Uninstalling RadEditor


Best wishes,
Stanimir
the Telerik team

[Christiaan]

Thanks. Unfortunately we no longer have the installation package. Do you know where I can get an older version? The version on the Telerik.Web.UI.dll is 2009.2.826.20.

[Stanimir]

Hi Christiaan,

You can try installing the latest trial version of RadEditor for MOSS. It should do the job. I created a small video where you can see how to download it: http://screencast.com/t/BMJWKiMB


Greetings,
Stanimir
the Telerik team