Telerik RADEditor remnants

4 posts, 0 answers
  1. Christiaan
    Christiaan avatar
    2 posts
    Member since:
    Sep 2011

    Posted 27 Sep 2011 Link to this post

    We've uninstalled Telerik RADEditor from our Sharepoint 2010 environment. The features were deactivated and uninstalled. The solution was retracted and uninstalled. But we still see remnants of the RADEditor on one of our front ends. This is the message we receive when we try to add a new task to a list:

    Server Error in '/' Application.

    Could not find a part of the path 'c:\_wpresources\RadEditorSharePoint\5.5.1.0__1f131a624888eeed\Resources\ListToolsFile.xml'.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.IO.DirectoryNotFoundException: Could not find a part of the path 'c:\_wpresources\RadEditorSharePoint\5.5.1.0__1f131a624888eeed\Resources\ListToolsFile.xml'.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [DirectoryNotFoundException: Could not find a part of the path 'c:\_wpresources\RadEditorSharePoint\5.5.1.0__1f131a624888eeed\Resources\ListToolsFile.xml'.]
       System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +239
       System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) +2580
       System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) +138
       System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) +94
       System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) +121
       System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) +65
       System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver) +76
       System.Threading.CompressedStack.runTryCode(Object userData) +118
       System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData) +0
       System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state) +122
       System.Xml.XmlTextReaderImpl.OpenUrl() +5027836
       System.Xml.XmlTextReaderImpl.Read() +152
       System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +165
       System.Xml.XmlDocument.Load(XmlReader reader) +134
       System.Xml.XmlDocument.Load(String filename) +95
       Telerik.Web.UI.RadEditor.get_ToolsFileContent() +331
       Telerik.Web.UI.ToolsFileLoader.LoadColors(EditorColorCollection colors) +67
       Telerik.Web.UI.RadEditor.LoadToolsFile(Boolean loadOnlyEmptyCollections) +179
       Telerik.SharePoint.RadTextField.OnLoad(EventArgs e) +65
       System.Web.UI.Control.LoadRecursive() +66
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Control.LoadRecursive() +191
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
    


    Version Information: Microsoft .NET Framework Version:2.0.50727.4961; ASP.NET Version:2.0.50727.4955 


    Where do we remove the references so this doesn't appear? I don't see any references in the master pages or web.config. Any help is appreciated.

    Thanks!
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 30 Sep 2011 Link to this post

    Hello Christiaan,

    Here is what I suggest you to do:

    1. Install RadEditor for MOSS again.
    2. Disable all RadEditor for MOSS features: Using RadEditor in List Items, Using RadEditor in Web Content Management scenario
    3. Then uninstall RadEditor for MOSS: Uninstalling RadEditor


    Best wishes,
    Stanimir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now

  3. Christiaan
    Christiaan avatar
    2 posts
    Member since:
    Sep 2011

    Posted 30 Sep 2011 Link to this post

    Thanks. Unfortunately we no longer have the installation package. Do you know where I can get an older version? The version on the Telerik.Web.UI.dll is 2009.2.826.20.
  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 03 Oct 2011 Link to this post

    Hi Christiaan,

    You can try installing the latest trial version of RadEditor for MOSS. It should do the job. I created a small video where you can see how to download it: http://screencast.com/t/BMJWKiMB


    Greetings,
    Stanimir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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