Telerik Posting Questions

2 posts, 1 answers
  1. Reid
    Reid avatar
    317 posts
    Member since:
    Oct 2008

    Posted 20 May Link to this post

    I wanted to find out why Telerik has changed the format of posting messages.

     

    1) I might be missing something but there is no way to edit your post.  I have been in the Telerik forums for many years and remember the time there was that feature.

    2) If your post is moved to another forum should the author not be notified in email?  It just seems to disappear.  When I search the forum I *suspect* might be where it has been moved to I cannot find it.

    3)The search feature does not return a message with your name in it.

     

    4) Can we view posts filtered by just our own?

     

    Thanks,

    Reid

  2. Answer
    Andrey
    Admin
    Andrey avatar
    244 posts

    Posted 26 May Link to this post

    Hello Reid,

    Thank you for contacting us.

    I will do my best to address each item in the order in your original post:

    #1
    The forums are monitored and moderated by Telerik staff and if you would like to delete or edit a post that you submitted, you can let us know and we will make sure to delete it as soon as possible. Based on my observation, this has been the case for the past 7 years.

    The reason for not having the option to delete or edit forum posts is a direct consequence of the fact that the forums are one of our main sources of feedback.

    While there are good reasons for enabling users in editing their posts, we want to have an accurate record of all of their feedback and be able to efficiently keep track of unanswered questions in order to step in whenever necessary.

    #2
    Moving forum threads to a different forum does not currently send out notifications. You can always check the Tracked Forum Posts page in the Your account section in our website(Link) to keep track of the threads you have started and posted in.

    #3
    The current search functionality is a generic web search that treats each thread, just as it would any page. While that might be suboptimal when you are trying to find your own posts, compared to a specialized forum search, it generally provides better matches.

    #4
    As mentioned in #2, you can use the Tracked Forum Posts page in Your Account, through the following URL:
    http://www.telerik.com/account/support-tickets/trackedforumposts

    Let me know if that helps.

    Regards,
    Andrey
    Telerik
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